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Open nowPosted 20 hours ago

Events Manager - Hotel Cleveland, Autograph Collection

Coury Hospitality404 open roles

Where
Hotel Cleveland, 24 Public Square, Cleveland, Ohio, United States of America
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Your applicationOpen nowEvents Manager - Hotel Cleveland, Autograph CollectionCoury Hospitality · Hotel Cleveland, 24 Public Square, Cleveland, Ohio, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Coury Hospitality's own form.

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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. Coury Hospitality postings stay open a median of 20 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 20 hours ago

Coury Hospitality median: 20 days open

The posting

Position Summary The Hotel Event Manager is responsible for planning, coordinating, and executing meetings, conferences, social events, and group functions from contract turnover through event completion. This role serves as the primary point of contact for clients and works closely with hotel operations to ensure all event details are accurately communicated, well-executed, and aligned with hotel standards. The Event Manager ensures a seamless client experience and maximizes event revenue while maintaining strong relationships and delivering exceptional service.

Key Responsibilities Client Management & Event Planning

Serve as the main contact for clients after contract signing, guiding them through the planning process. Conduct thorough event detailing, including room setups, menus, audio-visual needs, décor, timelines, and billing arrangements. Lead pre-conference meetings and coordinate site visits as needed. Prepare and distribute Event Orders (EOs) and event resumes to internal departments. Manage changes to event specifications and ensure accurate, timely communication with all operational teams.

Event Execution

Act as the on-site contact during key events when appropriate. Partner with Banquets, Culinary, AV, Front Office, and other departments to ensure flawless event execution. Monitor event progress, guest satisfaction, and service delivery, addressing issues promptly.

Financial Responsibilities

Review and understand group contracts, ensuring adherence to F&B minimums, concessions, room blocks, and billing requirements. Upsell menu items, enhancements, and services to maximize revenue. Prepare accurate event estimates and final billing; ensure deposits, payment schedules, and billing instructions are followed. Track revenue contributions for forecasting and reporting.

Operational Coordination

Create and maintain detailed event documents, timelines, and communication plans. Attend weekly BEO meetings and operations briefings. Ensure all event details meet hotel brand standards and local compliance requirements.

Relationship Building

Develop positive client relationships to encourage repeat business and referrals. Collaborate with Sales, Revenue, and Catering teams to support cross-departmental goals. Represent the hotel in a professional, service-oriented manner.

Administrative & System Use

Utilize hotel event management systems. Maintain updated client files and communication logs. Perform post-event follow-up, including surveys and thank-you communication.

Key Competencies

Client-focus and service mindset. Problem solving and adaptability. Time management and prioritization. Collaboration across departments. Professional communication (written and verbal). Ability to remain calm under pressure. Other Duties as assigned

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