The posting
Hotel Carmichael is hiring for a On-Call Banquet Server! You should join our team if you believe... That exceptional service is about more than serving food; it's about creating memorable experiences for every guest. That every event, celebration, and gathering deserves thoughtful attention, polished service, and genuine hospitality. That the little details matter, from a perfectly presented plate to a thoughtfully poured glass of wine. That great hospitality starts with making guests feel welcomed, valued, and cared for throughout their experience. That teamwork between Banquet Service, the Kitchen, Bar, and other hotel departments is essential to creating seamless events. That every interaction is an opportunity to create an UNMATCHED MOMENT. You're a great fit for this role if you love... Welcoming guests with warmth and professionalism while providing an elevated and personalized dining experience. Delivering food and beverage service with attention to timing, presentation, and the details that make an event special. Learning and sharing knowledge about menu items, ingredients, preparation methods, allergens, and seasonal offerings. Making thoughtful food and beverage recommendations, including wine, cocktails, and non-alcoholic options. Providing polished wine service, including properly presenting, opening, and pouring wine. Executing refined service techniques, including coursed meals, proper plate presentation, and tableside service when needed. Accurately taking and delivering orders while maintaining proper timing and service standards. Working closely with the Kitchen, Bar, and fellow Banquet Curators to ensure smooth and efficient event service. Maintaining beautifully presented tables through clearing, resetting, crumb service, and attentive table maintenance. Anticipating guest needs and providing attentive, personalized service without interrupting the guest experience. Handling guest requests, questions, and concerns with professionalism, discretion, and a genuine desire to help. Supporting fellow team members and contributing to a positive culture of teamwork, excellence, and hospitality. We're excited to have you join us because... You understand that great service is a combination of knowledge, professionalism, attention to detail, and genuine care. You take pride in creating memorable experiences through thoughtful food and beverage service. You are passionate about hospitality, food, wine, and making guests feel special. You can remain calm, polished, and professional while working in a fast-paced environment. You have strong communication skills and enjoy working alongside a team to deliver exceptional service. You understand the importance of proper service standards, food safety, responsible alcohol service, and cleanliness. You are comfortable balancing multiple tables, guest requests, and service responsibilities while maintaining quality. You bring a positive attitude, dependability, and a willingness to learn and grow. You believe that the best hospitality is found in the details guests remember long after the event ends. Education and Experience Previous experience in fine dining, banquet service, or upscale hospitality preferred. Strong communication and interpersonal skills. Knowledge of food and beverage service standards, including menu ingredients, preparation methods, and allergens. Knowledge of wine varietals, regions, vintages, and proper wine service preferred, or a willingness to learn. Ability to make thoughtful food and beverage recommendations. Ability to obtain and maintain required state or local alcohol service permits or certifications. Ability to obtain and maintain required food handler or food safety certifications. Strong attention to detail and the ability to multitask in a fast-paced environment. Ability to remain calm, professional, and service-focused under pressure. Passion for hospitality, food, beverage, and creating memorable guest experiences. Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs. Commitment to maintaining a polished appearance and following company grooming and uniform standards. Commitment to maintaining cleanliness, organization, and sanitation standards throughout all service areas. Work Environment and Physical Requirements Ability to stand and walk for extended periods throughout a shift. Ability to lift and carry trays, dishes, glassware, and service equipment weighing up to 25 pounds. Ability to use hands and fingers with precision when handling glassware, serving utensils, and other service equipment. Ability to perform detailed service techniques while maintaining proper presentation and safety standards. Ability to wear required personal protective equipment based on job responsibilities. Ability to work in a fast-paced hospitality environment while maintaining professionalism, attention to detail, and exceptional service standards. Here's the Core of Coury Hospitality: We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS. What else do YOU need to know... This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law. We are an equal opportunity employer.
