The posting
You should join our team if you believe...
That cleanliness, comfort, and care are essential to creating an exceptional hotel experience. That public spaces are an important part of a guest's first impression and should always feel welcoming, polished, and inviting. That every detail matters, from sparkling lobby floors and spotless restrooms to beautifully maintained hallways and elevators. That great hospitality is about more than what guests see—it's about creating an environment where they feel comfortable, cared for, and welcome. That teamwork, communication, and pride in your work help create a seamless experience for guests and Team Members. That maintaining clean and beautiful public spaces is an essential part of delivering exceptional hospitality. That even the smallest details can make a lasting impression and contribute to an unforgettable guest experience.
You’re a great fit for this role if you love...
Keeping hotel lobbies, hallways, elevators, restrooms, stairways, and other public spaces clean, organized, and welcoming throughout the day. Taking pride in maintaining spotless floors, polished surfaces, clean furnishings, and beautifully presented public areas. Vacuuming, sweeping, mopping, dusting, polishing, and performing other cleaning tasks to maintain the hotel's cleanliness and presentation standards. Monitoring public restrooms regularly to ensure they are clean, sanitized, fully stocked, and ready for guests. Restocking restroom supplies, paper products, amenities, and other essential items before they run low. Removing trash, replacing liners, and keeping waste receptacles and surrounding areas clean and presentable. Paying attention to high-traffic areas and responding quickly when additional cleaning or attention is needed. Responding promptly and courteously to guest and Team Member requests while maintaining a friendly and professional presence. Identifying and reporting maintenance concerns, damaged furnishings, spills, safety hazards, and other conditions that may affect the guest experience. Following established cleaning procedures, sanitation standards, chemical handling guidelines, and workplace safety practices. Properly using, cleaning, and maintaining housekeeping equipment, tools, and supplies. Keeping housekeeping closets, storage areas, cleaning carts, and equipment organized, stocked, and ready for use. Working closely with Housekeeping leadership and other hotel departments to ensure public spaces consistently meet property standards. Adjusting priorities throughout the shift based on guest activity, special events, business levels, and operational needs. Jumping in to help wherever needed, whether that means responding to an unexpected spill, preparing a public space for an event, or giving a busy lobby a little extra attention. Taking pride in the quiet details guests may not always notice individually, but that make the entire hotel feel exceptional.
We’re excited to have you join us because...
You understand that clean, comfortable, and inviting public spaces are an essential part of the guest experience. You have a strong eye for detail and can recognize what needs attention before a guest does. You take pride in your work and understand that even the smallest cleaning tasks contribute to the overall appearance and reputation of the hotel. You can work independently, stay organized, and manage your time effectively while maintaining high cleanliness standards. You are dependable, hardworking, and committed to completing assigned responsibilities thoroughly and efficiently. You know how to prioritize tasks and adapt when guest traffic, special events, or unexpected situations change the needs of the day. You understand the importance of proper sanitation, safe cleaning practices, and maintaining a safe environment for guests and Team Members. You are comfortable interacting with guests and providing friendly, courteous assistance whenever needed. You communicate clearly with supervisors and fellow Team Members regarding cleaning needs, maintenance concerns, and operational priorities. You enjoy being part of a team that works together to create a welcoming and memorable hotel experience. You bring a positive attitude, professionalism, and a service-first mindset to every shift. You believe that great hospitality is found in the details, and you take pride in making every public space shine.
Education and Experience
Previous housekeeping, janitorial, custodial, or commercial cleaning experience preferred. Previous hotel, resort, or hospitality experience preferred. Strong attention to detail and commitment to maintaining cleanliness and presentation standards. Basic knowledge of cleaning procedures, sanitation practices, and the safe use of cleaning products and equipment preferred. Ability to follow written and verbal instructions and established cleaning procedures. Strong organizational and time-management skills with the ability to complete assigned tasks efficiently. Ability to work independently while maintaining positive working relationships with supervisors and fellow Team Members. Ability to communicate courteously and professionally with guests, Team Members, and hotel leadership. Ability to recognize and promptly report maintenance concerns, safety hazards, and conditions requiring additional attention. Willingness to learn property standards, cleaning procedures, and safety requirements. Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays, based on business needs.
Work Environment and Physical Requirements
Ability to stand and walk for extended periods throughout the shift. Ability to frequently bend, reach, stoop, kneel, push, pull, and perform repetitive movements associated with cleaning responsibilities. Ability to lift, carry, push, or pull items weighing up to 30 pounds occasionally. Ability to work throughout hotel lobbies, hallways, elevators, stairways, restrooms, public spaces, storage areas, and other assigned locations. Ability to safely operate cleaning equipment, including vacuums, mops, carts, and other housekeeping tools. Ability to work around cleaning products, chemicals, and varying environmental conditions while following established safety procedures. Ability to move cleaning supplies and equipment throughout the property, including navigating stairs and high-traffic areas when necessary. Ability to perform cleaning responsibilities in a fast-paced hotel environment while maintaining professionalism, efficiency, and attention to detail.
Here’s the Core of Coury Hospitality: We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS. What else do YOU need to know... This job posting is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to include or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of Team Members assigned to this role. Duties and responsibilities may be modified or additional responsibilities assigned based on business and operational needs. The order in which duties and responsibilities are listed is not significant. Employment with the Company is at-will and may be terminated by either the Team Member or the Company at any time, with or without cause or notice, in accordance with applicable law. We are an Equal Opportunity Employer.
