Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 27 days ago

Project Manager - Client Onboarding

CrelioHealth5 open roles

Where
United State of America
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowProject Manager - Client OnboardingCrelioHealth · United State of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CrelioHealth's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 27 days ago

The posting

Location: United State of America,None,None

Project Manager, Client Onboarding

CrelioHealth Inc. · Remote (United States) · Full-time · Travel to client sites (~25–40%)

Compensation: $95,000 – $120,000 base, depending on experience + performance incentives (including incentives on expansion or referral opportunities you help close). Benefits include health coverage and PTO.

About CrelioHealth

CrelioHealth builds cloud-based laboratory information systems (LIS/LIMS) that power diagnostic labs across the United States and 2,500+ labs worldwide. Our platform runs the full lab workflow — from order booking and specimen tracking through result reporting, patient engagement, billing, and inventory — for physician office labs, hospital labs, reference labs, and direct-to-consumer testing companies. We are HIPAA-compliant, SOC 2 and ISO 27001 certified, and growing quickly in the US market.

The Role

When a lab signs with CrelioHealth, you are the person who turns that signature into a running lab. You will own client onboarding end to end: planning the implementation, configuring the rollout with our product and support teams, training lab staff, managing the go-live, and making sure the client is delighted enough to expand and refer. You are the face of CrelioHealth from kickoff to steady state.

This is not a sales role. You carry no quota and you will never cold-call. But onboarding is where trust is built, and trust is where growth comes from. We want someone who can confidently present the platform, handle a skeptical lab director, and spot the moment a client is ready for another module or another location — and who earns incentives when those opportunities convert.

What You Will DoOwn implementations

  • Lead onboarding projects for new US clients — single-site labs through multi-location networks — from kickoff through go-live and handover to support.
  • Build and run the implementation plan: scope, milestones, data migration, instrument interfaces, integrations (EHR/EMR, billing, HL7/FHIR), user setup, and validation.
  • Coordinate internal teams (product, engineering, support) and client stakeholders (lab directors, pathologists, techs, front-desk, billing, IT) to keep every go-live on schedule.
  • Travel to client sites for kickoffs, go-lives, and training — roughly 25–40% of your time, varying with the project calendar.

Make clients successful

  • Train lab staff on real workflows — accessioning, worklists, QC, reporting, patient portal — and adapt the training to how each lab actually operates.
  • Anticipate and manage change resistance: a lab switching its LIS is changing how everyone works, and you will guide them through it.
  • Track onboarding health (time-to-go-live, adoption, early ticket volume) and report status honestly to clients and leadership.

Champion the platform

  • Present and demo CrelioHealth confidently — to the client team that signed, and to the wider staff who did not choose it but must love it.
  • Identify expansion opportunities during onboarding (additional modules, locations, or referrals) and hand them to the growth team — with incentives for you when they close.
  • Feed what you learn on the ground back into product and our onboarding playbook, which you will help write.

What We Are Looking For (Must-haves)

  • 4–7 years of project management experience, with at least 2 years implementing or onboarding software for external clients.
  • Healthcare experience is required; hands-on time in a clinical laboratory or laboratory environment is strongly preferred — as a lab tech, lab manager, LIS analyst, or implementer of lab systems (LIS/LIMS, EHR, RCM).
  • Fluency with lab operations concepts: specimen lifecycle, accessioning, QC/QA, instrument interfacing, CLIA/CAP context, HIPAA, and result reporting.
  • Excellent presenter and communicator — comfortable running a room of skeptical clinicians, and equally comfortable on a video call with a solo lab owner.
  • Structured and self-managing: you can run multiple concurrent onboardings remotely without anyone chasing you.
  • Willingness to travel to client sites across the US; valid driver’s license and authorization to work in the United States.

Nice-to-haves

  • Direct experience with an LIS/LIMS migration or go-live (any vendor).
  • Familiarity with HL7v2 / FHIR interfaces, lab billing/RCM basics, or instrument middleware.
  • Experience in customer success, solutions consulting, or pre-sales — anywhere you have had to win people over, not just manage tasks.
  • PMP, CAPM, or Lean Six Sigma is welcome but not required — we care more about go-lives you have shipped than certificates you hold.
  • Comfort using modern AI tools to work faster (drafting plans, summarizing calls, preparing training material) — with the judgment to know what still needs a human.

How We Hire

We know polished resumes and cover letters are easy to generate these days, so our process is built around watching you work rather than reading about it. After a screening call, you will do a live onboarding simulation based on a realistic lab scenario, and a short role-play where you present CrelioHealth to a (friendly but skeptical) “lab director.” No trick questions, no take-home busywork — just the actual job, compressed. We will respect your time and give you a decision quickly.

The Fine Print

CrelioHealth Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range above is a good-faith estimate for this posting and may vary based on experience, skills, and location within the US.

Apply to this job

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against CrelioHealth's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CrelioHealth's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CrelioHealth's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.