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Open nowFirst seen 5 days ago

Casino Host

Crew Life at Sea738 open roles

Where
Cape Town, Western Cape, South Africa
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Your applicationOpen nowCasino HostCrew Life at Sea · Cape Town, Western Cape, South Africa
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Crew Life at Sea's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Key Responsibilities:

- Greet guests upon arrival and provide a warm welcome to the casino onboard the cruise ship

- Assist guests with any questions or concerns they may have

- Promote and explain the various casino games and activities to guests

- Monitor the casino floor and ensure that all guests are having a positive experience

- Build relationships with guests and provide personalized service to enhance their experience

- Handle guest complaints and resolve issues in a timely and professional manner

- Coordinate with other departments to ensure seamless service delivery

- Assist in organizing and hosting special events and promotions

- Maintain knowledge of current and upcoming casino events and promotions

- Monitor and report on guest feedback and suggestions to management

- Adhere to all company policies and procedures, as well as gaming regulations

- Maintain a clean and organized work area at all times

- Other duties as assigned by management

Requirements:

- High school diploma or equivalent

- Minimum of 2 years experience in a customer service role, preferably in a casino environment

- Excellent communication and interpersonal skills

- Strong problem-solving and conflict resolution abilities

- Ability to work in a fast-paced and high-pressure environment

- Knowledge of casino games and operations is a plus

- Must be able to work flexible hours, including evenings, weekends, and holidays

- Must be fluent in English, additional languages are a plus

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    The review screen in CV Rocket: how each CV was read, round by round.
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