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Open nowFirst seen 4 days ago

Executive Concierge

Crew Life at Sea738 open roles

Where
Miami, FL, United States
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Your applicationOpen nowExecutive ConciergeCrew Life at Sea · Miami, FL, United States
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

- Serve as the main point of contact for VIP clients, providing exceptional service and anticipating their needs

- Coordinate and manage all aspects of the VIP client experience, including dining reservations, excursions, and special requests

- Build and maintain relationships with clients to ensure their satisfaction and loyalty

- Collaborate with various departments on board to ensure seamless execution of client requests

- Handle and resolve any client concerns or issues in a timely and professional manner

- Maintain accurate records of all client interactions and requests

- Stay up-to-date on all ship activities and events to provide clients with the most current information and recommendations

- Assist with special events and functions for VIP clients on board

- Act as a liaison between clients and on-shore concierge team to facilitate pre-trip planning and post-trip follow-up

- Continuously seek opportunities to enhance the client experience and provide feedback to improve our services

Qualifications:

- Minimum of 2 years of experience in a luxury hospitality or concierge role

- Excellent communication and interpersonal skills

- Strong organizational and time management abilities

- Ability to work well under pressure and manage multiple tasks simultaneously

- Detail-oriented with a focus on providing exceptional customer service

- Knowledge of luxury travel and destinations preferred

- Fluent in English, additional languages a plus

- Willingness to work flexible hours, including evenings and weekends

- Must be able to pass a background check and obtain necessary travel documents

Join our team and be a part of creating unforgettable experiences for our VIP clients on board luxury cruise ships. Apply now to become an Executive Concierge with Crew Life at Sea.

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