The posting
Key Responsibilities:
- Deliver practical and theoretical F&B training covering service standards, customer engagement, and beverage operations.
- Develop and implement training modules, lesson plans, and assessments tailored for maritime hospitality environments.
- Mentor trainees on front-of-house operations, etiquette, and professional presentation.
- Monitor and evaluate trainee performance, providing constructive feedback to ensure competency standards are met.
- Ensure compliance with maritime hygiene, safety, and service protocols.
- Collaborate with other trainers to maintain a high-quality, structured training environment.
- Foster a positive, professional, and motivating atmosphere to inspire trainees.
- Serve as a role model for professionalism, customer service excellence, and work ethic in the maritime hospitality industry.
Requirements:
- Proven experience in Food & Beverage service, preferably in a hospitality or cruise ship environment.
- Relevant qualifications or certifications in hospitality, F&B service, or related fields.
- Certified South African ID and based in Cape Town.
- Strong communication, mentorship, and leadership skills.
- Ability to deliver structured training in a classroom and practical environment.
- Passion for teaching, guiding, and developing the next generation of maritime hospitality professionals.
- Knowledge of maritime hospitality standards is an advantage.



