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Open nowFirst seen 5 days ago

Front Office Manager

Crew Life at Sea738 open roles

Where
Johannesburg, GP, South Africa
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Your applicationOpen nowFront Office ManagerCrew Life at Sea · Johannesburg, GP, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Crew Life at Sea's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Seeking a highly motivated and experienced Front Office Manager to join our team in Dubai, United Arab Emirates. The successful candidate will be responsible for overseeing and managing the day-to-day operations of the front office, providing excellent customer service to guests, and ensuring that the hotel runs smoothly and efficiently.

Responsibilities:

Manage the front office staff, ensuring that all staff members are properly trained and are performing their duties in accordance with hotel standards.

Maintain a high level of customer service, ensuring that all guests receive an exceptional experience during their stay.

Monitor the front desk, ensuring that all guests are checked in and out properly.

Manage the check-in and check-out process, ensuring that all guests information is accurately recorded.

Oversee the housekeeping staff, ensuring that all rooms are kept clean and tidy.

Ensure that all safety and security protocols are followed.

Handle guest complaints and inquiries in a professional and timely manner.

Monitor the hotels financial performance, ensuring that all costs are kept within budget.

Develop and implement strategies to increase occupancy and revenue.

Develop and maintain relationships with guests, ensuring that they are satisfied with their stay.

Monitor the hotels online reputation, responding to reviews and complaints in a timely manner.

Requirements:

Bachelors degree in hotel management, business, or a related field.

Proven experience as a front office manager or similar role.

Excellent customer service and communication skills.

Strong organizational and problem-solving skills.

Ability to work well under pressure and handle multiple tasks.

Knowledge of hotel industry standards and procedures.

Ability to work flexible hours, including weekends and holidays.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Crew Life at Sea's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Crew Life at Sea's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Crew Life at Sea's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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