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Open nowFirst seen 4 days ago

Client Relations Coordinator, Limassol Cyprus

Cross Border Talents5,503 open roles

Where
Limassol, Cyprus
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Your applicationOpen nowClient Relations Coordinator, Limassol CyprusCross Border Talents · Limassol, Cyprus

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Client Relations Coordinator wanted for a leading financial services company in Limassol!

DUTIES AND RESPONSIBILITIES:

  • Regularly review and analyze team performance to ensure objectives are met and identify areas for improvement.
  • Ensure adherence to procedures and performance standards within the client relations team.
  • Assign client inquiries or opportunities to appropriate team members based on availability and expertise.
  • Handle routine issues or requests (e.g., adjustments, discounts) within predefined monetary limits, ensuring resolutions align with company policies.
  • Maintain accurate and up-to-date client records in the CRM system.
  • Prepare and present regular reports on team performance and client statuses.
  • Provide training and guidance to team members on procedures and CRM tools.
  • Monitor communication channels to ensure consistent performance and service quality across the team.
  • Support the manager in implementing new initiatives and processes.
  • Analyze client cases and provide innovative solutions to ensure client satisfaction and loyalty.
  • Foster a positive team environment to enhance collaboration, engagement, and morale.

REQUIREMENTS:

  • Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.
  • Proficiency in either Dutch or Hebrew (C1) would be considered an advantage.
  • Bachelors degree in Business, Marketing, Communications, or a related field.
  • Minimum of 2 years of experience in customer service, client relations, or a similar role.
  • Familiarity with CRM tools (experience with Salesforce is a plus) and basic Excel skills.
  • Strong organizational and analytical abilities.
  • Excellent communication and problem-solving skills.
  • Creative, approachable, and responsible with a proactive attitude.
  • Ability to build rapport with both team members and clients.
  • Self-motivated and able to work effectively under pressure.

BENEFITS:

  • Working schedule: Monday - Friday, 9AM - 7PM, flexible to work 8 hour shifts.
  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic international team with positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Private health insurance
  • Company discount card and sports activities

Want to start a new life in Limassol? Apply today!

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