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Open nowFirst seen 5 days ago

Customer Support Analyst (Norwegian & English) | Sofia

Cross Border Talents5,503 open roles

Where
Sofia, Bulgaria
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Your applicationOpen nowCustomer Support Analyst (Norwegian & English) | SofiaCross Border Talents · Sofia, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Location: Sofia, Bulgaria Work Arrangement: On-site Working Hours: Full-time, 8h/day, shifts between 09:00-21:00 (Monday-Sunday)

Do you speak Norwegian & English fluently and are passionate about helping people? Take your career to an international level in the fast-paced world of Fintech! We are looking for proactive, customer-oriented individuals to join our growing support team in Sofia, where your skills will make a real difference for users navigating money transfers.

What You'll Do:

  • Provide outstanding customer care and solve queries related to money transfer transactions
  • Resolve all customer issues with professionalism and empathy, ensuring their complete satisfaction
  • Guide users through platform features, troubleshooting challenges and answering urgent questions
  • Collaborate with energetic, supportive teammates in a modern, international environment

Who You Are:

  • Fluent in Norwegian and English (spoken & written)
  • Strong communicator with top problem-solving abilities
  • Detail-oriented, calm under pressure, and genuinely eager to help people
  • Adaptable to change, with a positive and solution-focused mindset
  • Ability to learn quickly and keep up with trends in the world of digital finance

What's in It for You:

  • Become part of a leading Fintech support team and help shape the future of digital finance
  • Comprehensive 4-week onboarding to set you up for success
  • Relocation assistance for a smooth transition to vibrant Sofia
  • State-of-the-art office and a diverse, fun work culture
  • Clear paths for career advancement and ongoing professional growth
  • Supportive colleagues from all over the world, ready to welcome you

How to Join: 1️ Apply now 2️ Language assessment 3️ Interview 4️ Kickstart your international career!

Ready to make a difference in the Fintech world? Apply today to join our team in Sofia!

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