The posting
Location: Lisbon (LACS Santos), Portugal
Work Model: On-site
Start Dates: 2 February 2026 | 16 February 2026
Working Hours: Rotative shifts, Monday–Saturday (08:00 – 20:00)
Role Overview
This role focuses on providing high-quality customer support to YouTube partners, ensuring smooth use of the platform and compliance with policies.
Key Responsibilities
- Handle customer inquiries and support cases
- Follow defined workflows and quality guidelines
- Maintain accurate documentation
Requirements
- Fluent Dutch
- Basic English knowledge
- With or without contact center experience
Salary & Benefits
- Base salary: €14,000 gross/year
- Signing bonus: €2,000 – €2,500 (possible)



