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Open nowFirst seen 5 days ago

Customer Support Specialist (French Speaker)

Cross Border Talents5,503 open roles

Where
Strasbourg, France
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Your applicationOpen nowCustomer Support Specialist (French Speaker)Cross Border Talents · Strasbourg, France

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Are you ready for your next career step under the Portuguese sun? Were hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon.

In this role, you will support customers and help deliver high-quality service in a dynamic and international environment.

Your Responsibilities

  • Assist customers via phone, email, and chat in French
  • Handle inquiries with professionalism and empathy
  • Resolve issues and guide users with provided solutions
  • Work with internal teams to ensure a smooth customer experience

Language Requirements

  • French: C2
  • English: B2

Work Schedule

  • Monday to Saturday (including bank holidays)
  • 08:00 AM 06:00 PM (Portuguese time)
  • Days off: Sunday + 1 rotational day per week

What We Offer

  • Welcome Bonus: 3000
  • Relocation Package (for candidates moving from outside Portugal): Flight reimbursement up to 400 after 6 months of employment (economy class) Room in a shared apartment (maximum 12 months), rent 280/month, all bills included directly deducted from salary
  • Meal Allowance: 7.23 per working day
  • Transport Allowance: 20 per month
  • Health Insurance: Available from day 1 (with a monthly contribution); becomes free after 6 months of contract

Join our growing team in Lisbon and enjoy a career where professional development meets the lifestyle of Southern Europe.

Apply now to begin your new journey in Portugal!

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