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Open nowFirst seen 5 days ago

Dutch Customer Service Representative, Bratislava

Cross Border Talents5,503 open roles

Where
Bratislava, Slovakia
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Your applicationOpen nowDutch Customer Service Representative, BratislavaCross Border Talents · Bratislava, Slovakia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Are you a Dutch speaker? Then join our Team in Slovakia!

What Youll Do:

Join a vibrant team that supports customers of a global leader in the design and technology of household appliances. Your key responsibilities will include:

  • Customer Assistance: Handle inbound calls from existing and potential customers, offering guidance on orders and troubleshooting technical issues.
  • Problem-Solving: Use cutting-edge diagnostic tools and Excel to help clients resolve technical difficulties.
  • Service Coordination: In more complex cases, you will coordinate technician visits or arrange for spare parts delivery to clients.
  • Product Engagement: Be proactive in discussing and upselling new or existing products, sharing your passion for innovation.
  • Brand Ambassador: Educate customers on product features, embodying the values of the brand.

What Were Looking For:

  • Language Skills: Fluent in written and spoken Dutch (C1) and a good command of English for internal communication.
  • Location: Eligible to work and reside in Slovakia.
  • Customer Service Enthusiast: You love delivering top-notch support via phone, email, or social media.
  • Tech-Savvy: Comfortable with MS Office and able to pick up diagnostic tools quickly.
  • Organized & Calm Under Pressure: You handle tasks efficiently and can manage multiple priorities in a fast-paced environment.

Whats In It For You:

  • Flexible Work Setup: Choose to work remotely or in a hybrid setup (within 50 km of Bratislava).
  • Comprehensive Training: 3 weeks of fully office-based training to equip you with the skills to succeed.
  • Competitive Benefits:5.85 meal voucher/day (117/month) Commuting allowance of 50/month Multisport card for fitness and well-being Performance Bonus: Up to 10% of your monthly salary based on KPIs. Extra Time Off: 5 paid personal days annually for emergencies.
  • Modern Office: Enjoy a hybrid work model with access to our brand-new, state-of-the-art offices in Bratislava.

This is an exciting opportunity to be part of a dynamic team with an innovative company. If you are passionate about customer service, fluent in Dutch, and ready to work in a fast-paced environment, apply now! Eligibility to work in Slovakia is required.

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