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Open nowFirst seen 2 hours ago

Dutch & English-Speaking Team Leader

Cross Border Talents1,484 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowDutch & English-Speaking Team LeaderCross Border Talents · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 2 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: first seen 2 hours ago

Cross Border Talents median: 2 days open

The posting

About the Position

We are looking for a dedicated and motivated Dutch & English-Speaking Team Leader to join an international team in Lisbon, Portugal.

The ideal candidate will have strong communication and leadership skills, with the ability to guide, motivate and support a team while ensuring high-quality performance and customer satisfaction.

Key Responsibilities

  • Lead, supervise and motivate a team to achieve performance targets.
  • Monitor daily team performance and ensure operational objectives are met.
  • Provide guidance, coaching and regular feedback to team members.
  • Support agents in handling customer enquiries and resolving complex issues.
  • Monitor key performance indicators (KPIs) and identify areas for improvement.
  • Ensure compliance with company procedures and quality standards.
  • Prepare performance reports and communicate results to management.
  • Encourage teamwork, engagement and continuous improvement.
  • Assist with onboarding and training new team members when required.

Requirements

  • Fluent spoken and written Dutch.
  • Fluent spoken and written English.
  • Previous experience in a team leadership, supervisory or management role is preferred.
  • Strong leadership, communication and interpersonal skills.
  • Ability to motivate, coach and support team members.
  • Good organizational and problem-solving skills.
  • Ability to monitor performance indicators and achieve targets.
  • Flexibility and adaptability in a dynamic working environment.
  • Must currently be based in Lisbon, Portugal.
  • Availability to work on-site.

What We Offer

  • Opportunity to work in an international environment.
  • Professional development and career growth opportunities.
  • Experience in team management and leadership.
  • Dynamic and collaborative working environment.

Additional Information

  • Work Location: Lisbon, Portugal
  • Work Model: On-site
  • Schedule: Rotating shifts, Monday to Saturday, between 9:00 AM and 10:00 PM.
  • Relocation: Not provided. Candidates must already be based in Lisbon.

Interested candidates are welcome to apply!

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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