Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Dutch/Flemish Customer Support Agent in Riga!

Cross Border Talents5,503 open roles

Where
Riga, Latvia
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDutch/Flemish Customer Support Agent in Riga!Cross Border Talents · Riga, Latvia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Join Us as a Dutch/Flemish Customer Support Agent in Riga!

Position: Dutch/Flemish Customer Support Agent Location: Riga, Latvia (On-site) Employment Type: Full-time or Part-time (Minimum 20 hours per week)

Are you fluent in Dutch or Flemish and ready to make an impact in a dynamic customer service role? If you're passionate about providing excellent customer support and looking for a new challenge, we want you on our team! Join us in Riga, Latvia and grow with a company that values both personal and professional development.

Your Key Responsibilities:

Customer Interaction: Handle incoming requests from customers using a leading payment platform via phone, chat, and email, delivering quick and efficient resolutions. Case Management: Log customer interactions and resolutions in the contact center tool, ensuring accurate and timely updates. Issue Escalation: Prioritize and escalate critical issues to the team lead when necessary, ensuring prompt resolutions. Team Collaboration: Work independently and as part of a close-knit team, maintaining clear communication with internal and external contacts. Customer Service Excellence: Consistently provide outstanding service, meeting all quality standards across various channels. Target Achievement: Meet project KPIs such as response time, handle time, and resolution rate, ensuring service targets are met. Ad-hoc Tasks: Participate in tasks that enhance overall service quality and your own performance KPIs. Continuous Learning: Attend training sessions to keep up with platform updates and develop your skills.

What You Bring:

Language Skills: Upper-intermediate Dutch/Flemish (B2) and fluent English (C1), both verbal and written, to ensure smooth communication. Experience: Experience in an outsourced customer service environment is a plus, but not required. Relocation: Willingness to relocate to Riga or already based in Latvia. Work Eligibility: EU citizenship or valid work permit for Latvia. Computer Literacy: Solid typing skills (minimum 50 wpm with 90% accuracy) and the ability to quickly adapt to new software and platforms. Positive Attitude: A friendly, optimistic, and self-motivated personality with a focus on problem-solving. Team Player: Strong ability to collaborate and contribute within a team environment. Adaptability: Comfortable working shift hours and adjusting to changes in priorities. Background Check: Willingness to undergo a background check, with no criminal record, as part of the recruitment process.

What We Offer:

Comprehensive Training: Paid startup training and continuous professional development to help you succeed. Flexible Shifts: Work within the operating hours of 7:30 AM - 12:30 AM, Monday to Sunday (40 hours per week). Hybrid Work Options: Based on performance, you may qualify for hybrid work after the first 3 months of employment. Relocation Support: We provide assistance to help you settle in beautiful Riga. Modern Work Environment: Enjoy working in a dynamic, diverse, and modern environment that encourages creativity and collaboration. Growth Opportunities: Numerous opportunities for personal and professional growth and development. Team-building Activities: Regular team events to foster a positive and supportive work culture.

Employee Benefits:

Premium Medical Insurance: Full coverage for you and your family (spouse and dependents), including routine health checks, dental, vision, prescription drugs, and mental health support. Work from Home on Late Shifts: Flexibility to work from home for shifts ending after 9 PM, providing you with better work-life balance.

Are you ready to bring your customer service skills to a growing, international team? Apply today and begin your exciting career in Riga with us!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Cross Border Talents's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cross Border Talents's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.