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Open nowFirst seen 5 days ago

Finnish-Speaking Travel Agency Customer Support in Barcelona!

Cross Border Talents5,503 open roles

Where
Barcelona, Spain
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Your applicationOpen nowFinnish-Speaking Travel Agency Customer Support in Barcelona!Cross Border Talents · Barcelona, Spain

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 5 days ago

The posting

Exciting Job Opportunity: Finnish-Speaking Onsite Travel Agency Customer Support in Barcelona (Locals Only)

Are you a Finnish-speaking local in Barcelona with a passion for travel and a desire to provide exceptional customer service? We have a fantastic opportunity for you to join our dynamic team as a Customer Support Agent at a leading global travel agency. If you thrive in a fast-paced, multicultural environment and are eager to make a positive impact on travelers journeys, this is the perfect role for you!

What We Offer:

  • Location: Barcelona, onsite only, offering the chance to work in a vibrant international city.
  • Full-time position with a competitive salary package tailored to your experience and performance.
  • Be part of a supportive and inclusive work environment within a global travel company, collaborating with team members from diverse cultural backgrounds.
  • Opportunities for career development and growth within the company, with the potential to advance into more senior positions.
  • Continuous learning with training programs designed to enhance your travel knowledge and customer service skills.

Your Responsibilities:

  • Serve as the first point of contact for Finnish-speaking customers, handling their travel inquiries, bookings, and support needs.
  • Resolve customer issues efficiently and effectively, ensuring a high level of satisfaction and maintaining a positive customer experience.
  • Communicate professionally via phone, email, and chat, providing clear and accurate information on travel options, policies, and procedures.
  • Work closely with our internal teams to ensure seamless operations, including coordinating with sales, marketing, and logistics departments.
  • Contribute to improving processes and services by providing feedback on customer interactions and identifying potential areas for enhancement.

What Were Looking For:

  • Native Finnish speaker with strong communication skills in English (both written and verbal).
  • Previous customer service experience (preferably within a travel agency or similar industry) is highly valued but not required.
  • Enthusiasm for travel and a strong desire to help customers plan their perfect trips, making memorable experiences possible.
  • Ability to work well under pressure, manage multiple tasks, and meet deadlines in a fast-paced environment.
  • Must already be based in Barcelona, as this is an onsite role and is open to locals only.
  • A friendly, proactive, and solution-oriented mindset, with excellent interpersonal skills.

Why Join Us?

  • A chance to work in the heart of Barcelona, one of Europes most exciting and vibrant cities, with plenty of opportunities to enjoy the local lifestyle while working in a creative and innovative environment.
  • Access to exclusive travel discounts, allowing you to explore new destinations and deepen your passion for travel.
  • Collaborative culture where your contributions are valued, and you have the opportunity to grow both personally and professionally.
  • Regular team-building events and social activities, fostering a positive and engaging workplace atmosphere.

If you are a Finnish-speaking local looking to embark on an exciting new career in travel customer support, wed love to hear from you! Apply today and take the next step towards a fulfilling role where you can help travelers from around the world create unforgettable experiences!

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