The posting
Location: Lisbon
Schedule
- Monday – Sunday
- 08:00 – 23:00 (rotational shifts)
- 2 rotational days off
Responsibilities
- Investigate fraud, abuse, or suspicious activities
- Analyze data and user reports
- Document investigation findings
- Collaborate with internal teams to prevent fraud
Requirements
- Fluency in German and English
- Minimum 2 years experience in customer service or fraud investigation
- Strong analytical skills
- Experience with Microsoft Word and Excel
- High attention to detail



