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Open nowFirst seen 17 hours ago

German-Speaking Billing Service Agent – Sofia, Bulgaria (Relocation Supported)

Cross Border Talents1,237 open roles

Where
Sofia, Bulgaria
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Your applicationOpen nowGerman-Speaking Billing Service Agent – Sofia, Bulgaria (Relocation Supported)Cross Border Talents · Sofia, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 17 hours ago

Cross Border Talents median: 2 days open

The posting

We are currently recruiting for an exciting opportunity within the Customer Service & Billing industry, supporting an international project focused on the German-speaking market. This is an on-site role in Sofia, Bulgaria, with full relocation support for candidates moving from abroad.

Key Responsibilities

  • Handle billing-related enquiries from German-speaking customers
  • Manage and support billing processes, including invoices, payments and account adjustments
  • Investigate and resolve billing discrepancies accurately and on time
  • Identify opportunities to offer additional products or services to customers
  • Keep customer records accurate and up to date in internal systems
  • Escalate complex cases to the relevant teams when needed
  • Meet quality and performance targets

Requirements

  • Proficiency in German (spoken and written)
  • Customer-focused, with strong communication skills
  • Attention to detail and comfort working with numbers and billing data
  • Willingness to relocate to Sofia, Bulgaria, and work on-site
  • Previous customer service or billing experience is an advantage, not a must

What We Offer

  • Competitive monthly base salary
  • Signing bonus, paid in two instalments
  • Billing Skills Bonus
  • Unlimited sales bonus potential
  • Relocation package: temporary accommodation on arrival and flight cost support
  • Monthly meal vouchers
  • Private health insurance
  • Fully covered Multisport card
  • Option to work hybrid after 4 months for top performers
  • Structured onboarding, continuous learning and long-term career development

Location

Sofia, the capital of Bulgaria, offers an affordable cost of living and a vibrant international community.

Interested?

If this opportunity matches your experience and career interests, apply now, and I will be happy to discuss the next steps of the recruitment process.

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