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Open nowFirst seen 23 hours ago

German/English-Speaking Specialist – Sofia, Bulgaria (Relocation Supported)

Cross Border Talents1,300 open roles

Where
Vienna, Austria
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Your applicationOpen nowGerman/English-Speaking Specialist – Sofia, Bulgaria (Relocation Supported)Cross Border Talents · Vienna, Austria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 23 hours ago

Cross Border Talents median: 2 days open

The posting

We are currently recruiting for an exciting opportunity within the gaming industry, supporting an international project focused on the German-speaking market. This is an on-site role in Sofia, Bulgaria, open to both local candidates and candidates relocating from abroad.

Key Responsibilities

  • Support players with account, gameplay and technical enquiries in German and English
  • Resolve player issues quickly and professionally, so they have a positive gaming experience
  • Handle queries across the support channels in use (e.g. chat, email)
  • Investigate and escalate complex cases to the relevant teams when needed
  • Keep player records accurate and up to date in internal systems
  • Meet quality and performance targets

Requirements

  • Fluent German (spoken and written)
  • Fluent English (spoken and written)
  • Eligibility to work in the EU
  • Availability for shift work, Monday to Sunday, in a 24/7 operation
  • A passion for gaming and customer service is a plus

What We Offer

  • Competitive monthly gross salary
  • Welcome bonus, paid in two instalments
  • Fixed bonus for local candidates
  • Comprehensive relocation package for candidates moving from abroad: relocation bonus, company-provided accommodation on arrival and help finding long-term housing
  • Paid on-site training
  • Negotiable contract hours for local candidates

Schedule

Full-time, Monday to Sunday, with shifts covering 24/7 operations.

Location

Sofia, the capital of Bulgaria, has a rich history, cultural landmarks and a growing expat community.

Interested?

If this opportunity matches your experience and career interests, apply now, and I will be happy to discuss the next steps of the recruitment process.

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