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Open nowFirst seen 6 days ago

Join Our Team as a Ukrainian Team Leader in Thessaloniki!

Cross Border Talents5,503 open roles

Where
Thessaloniki, Greece
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Your applicationOpen nowJoin Our Team as a Ukrainian Team Leader in Thessaloniki!Cross Border Talents · Thessaloniki, Greece

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

The posting

Join Our Team as a Team Leader in Thessaloniki!

Are you an experienced leader fluent in Ukrainian seeking a new challenge in an exciting location? We are looking for a Team Leader to join our vibrant team in Thessaloniki, Greece. If you have a passion for content moderation and thrive in a collaborative environment, we want to hear from you!

Your Role:

As a Team Leader, you will play a pivotal role in ensuring the effectiveness of our content moderation team. Your responsibilities will include:

Content Analysis: Conduct thorough analyses to detect and address any breaches of community standards, guiding moderators in compliance. Coaching and Feedback: Provide constructive feedback and personalized coaching to content moderators, empowering them to enhance their performance. Quality Assurance: Establish and refine quality assurance frameworks to monitor moderation accuracy and efficiency, driving continuous improvement. Cross-Department Collaboration: Work closely with Operations, Training, and Product Development teams to optimize moderation processes and tools. Industry Awareness: Stay updated on industry trends and regulatory changes, proactively proposing adjustments to policies and procedures for ongoing compliance.

Requirements:

Language Proficiency: Fluent in English (C1) and Ukrainian (C1), with excellent grammar skills. Education: Bachelors degree in a related field or equivalent work experience. Leadership Experience: Proven experience in team leadership, preferably in a BPO or tech environment. Content Moderation Knowledge: Strong understanding of online community standards and legal requirements. Analytical Skills: Excellent analytical and problem-solving abilities to make sound decisions under pressure. Attention to Detail: Exceptional attention to detail while working with large volumes of content. Communication Skills: Effective interpersonal skills to provide clear feedback and collaborate with cross-functional teams. Technical Proficiency: Proficient in moderation tools, Microsoft Office Suite, and Google Workspace. Experience with machine learning-based tools is a plus.

What We Offer:

Competitive Salary: Excellent remuneration package based on experience and performance. Flexible Shifts: Work within a 24/7 operational schedule. Relocation Support: Assistance to help make your transition to Thessaloniki smooth and easy. Wellness Coaching: Access to coaching sessions for a healthy work-life balance. Positive Work Environment: Join a dynamic and creative team with a friendly atmosphere. Employee Benefits: Enjoy private health and life insurance, 85 monthly meal vouchers, and a 65 monthly transport allowance. Indefinite Contract: Security and stability in your role.

If you're ready to take the next step in your career and lead a passionate team in the beautiful city of Thessaloniki, apply today and be part of our exciting journey!

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