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Open nowFirst seen 3 days ago

Portuguese speaking Technical Support Advisor

Cross Border Talents5,503 open roles

Where
A Coruña, Spain, Remote
Work mode
Remote
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Your applicationOpen nowPortuguese speaking Technical Support AdvisorCross Border Talents · A Coruña, Spain, Remote
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Portuguese speaking Technical Support Advisor is wanted to join our client (BPO Consultancy) team in A Coruña.

DUTIES AND RESPONSIBILITIES:

  • Provide technical support and assistance for a project with a leading software development company.
  • Utilize prior experience or skills gained as an IT Technician to troubleshoot and resolve technical issues effectively.
  • Collaborate with cross-functional teams to ensure seamless project execution and customer satisfaction.
  • Offer guidance and solutions to clients, ensuring timely and accurate resolution of technical challenges.
  • Contribute to the continuous improvement of processes and provide valuable insights based on technical expertise.

REQUIREMENTS:

  • C2 or fluent in Portugal Portuguese(C1 level), English (B2), with strong proficiency in both written and spoken communication.
  • Knowledge of Spanish is a plus.
  • Background or experience in IT technologies/products, particularly in Cloud solutions or tools related to Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, and Microsoft Windows is valuable.
  • Ability to manage a wide range of customer interactions with professionalism and empathy.
  • Strong critical thinking and problem-solving skills for effective resolution of issues.

OFFER:

  • Relocation support available
  • Full-time (39 hours) contract, Monday to Friday, with rotating shifts between 09:00 and 21:00.
  • Dynamic and multicultural work environment.
  • Strong focus on work-life balance.
  • Comprehensive training on the product, advanced technologies, and in-demand skills in the market.
  • Office-based position in A Coruña location, or the option to work remotely from anywhere in Spain.
  • Guidance and tools to reach career potential

Interested? Apply now!

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