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Open nowFirst seen 5 days ago

Remote Customer Care Specialist with German wanted!

Cross Border Talents5,503 open roles

Where
Belgrade, Serbia, Remote
Work mode
Remote
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Your applicationOpen nowRemote Customer Care Specialist with German wanted!Cross Border Talents · Belgrade, Serbia, Remote
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Hiring Now: Customer Care Specialist with German

Location: Fully Remote (Work from Home) Based in Serbia Employment Type: Full-time, Indefinite Contract

Are you passionate about providing top-notch customer support and fluent in German? We're looking for a Customer Care Specialist to join our dynamic team and deliver technical assistance to our clients via voice, chat, and emailall while working remotely from Serbia!

Key Responsibilities:

  • Provide timely technical support to customers through multiple channels (voice, chat, email)
  • Ensure a high-quality customer experience in every interaction
  • Document all customer interactions in the CRM system
  • Collaborate with internal teams, contribute to department initiatives, and support your colleagues

What Were Looking For:

  • Fluent in German (C1+) and English (B2+)
  • Residing in Serbia with legal right to work
  • Previous experience in customer or technical support (IT/help desk experience preferred)
  • Ability to pass a background check
  • Strong problem-solving, critical thinking skills, and adaptability to change
  • Ability to work independently and as part of a remote team
  • Proficient in PC-based internet and software applications (Microsoft Office, etc.)

Working Hours: Monday to Friday, 09:00 AM 05:00 PM

What We Offer:

  • Competitive salary based on experience and performance
  • Indefinite contract
  • 60 monthly Work From Home allowance
  • Fully remote work from Serbia
  • A creative, positive team environment with excellent employee reviews
  • Tools and guidance to help you thrive in your role

Ready to elevate your career? Apply now and become part of a growing, supportive team!

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