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Open nowFirst seen 5 days ago

Russian Customer Service Representative in Lisbon!

Cross Border Talents5,503 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowRussian Customer Service Representative in Lisbon!Cross Border Talents · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Join Our Team as a Russian Customer Service Representative in Lisbon!

Are you passionate about providing top-notch customer service in a vibrant environment? Were looking for a dedicated Customer Service Representative to join our team in Lisbon!

What You will Do:

Customer Support: Assist customers via email and chat, primarily in Russian and occasionally in English. Inquiries Handling: Help with inquiries related to account and payment processes, resolving login and registration issues. Account Management: Restore and modify emails, phone numbers, and other account information; handle hacked accounts and restore characters. Rewards and Payments: Address questions about the reward program, tokens, and pre-paid game cards, as well as handle payment inquiries and process refunds. Data Management: Professionally manage and protect customer data.

Who Were Looking For:

Language Proficiency: Excellent level of Russian (C1-C2) and B2 level English, both orally and in writing. Dynamic Environment: Ability to thrive in a fast-paced, team-oriented, and structured environment. Decision-Making Skills: Capable of making decisions based on established rules and policies. Customer-Centric: A passion for helping others achieve results and the ability to handle potentially stressful situations.

What We Offer:

Accommodation: Permanently free accommodation! Annual Flight Home: Sponsored yearly flight back to your home country. Training Support: Partially paid two-week training to get you started. Relocation Support: Assistance with flight costs reimbursement and accommodation. Experienced Guidance: Support from team members experienced in helping new colleagues relocate. Free Language Classes: Enhance your skills with free Portuguese classes. Fun Activities: Enjoy water sports, soft trekking, and much more. Positive Team Environment: Join a dynamic and creative team with a friendly atmosphere.

Ready to embark on an exciting career journey in Lisbon? Apply now to become a valuable part of our customer service team! Your adventure in an engaging and supportive environment awaits!

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