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Open nowFirst seen 4 days ago

Swedish Customer Support Representative Barcelona, Spain

Cross Border Talents5,503 open roles

Where
Barcelona, Spain
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Your applicationOpen nowSwedish Customer Support Representative Barcelona, SpainCross Border Talents · Barcelona, Spain

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Swedish Customer Support Representative Barcelona, Spain

Position: Customer Support Representative Location: Barcelona, Spain (On-site) Employment Type: Full-time

Join our vibrant and supportive team in Barcelona! As a Customer Support Representative, you'll be the go-to person for helping customers resolve issues, provide excellent service, and ensure a smooth experience for all.

Key Responsibilities: Respond to customer inquiries via phone, email, or chat, delivering quick and efficient resolutions Maintain up-to-date knowledge of products and services to assist customers accurately Escalate any complex issues to the senior team, ensuring high-quality service Record interactions in the system and meet the agreed service level agreements (SLA) Collaborate with your team on special projects when needed Provide coverage for team members during absences and work with different teams when required Take ownership of issues, ensuring complete resolution or escalation when necessary

Requirements: Native/Fluent in Swedish (both written and spoken) + English proficiency (B2 level) 1+ year of customer service experience Automotive industry knowledge or experience with electric vehicles is a plus Strong IT skills with experience in Windows, MS Office, and internet configuration Excellent communication skills and the ability to handle customer inquiries effectively

What We Offer: Competitive salary based on experience, with salary increase after the 7th month Work-life balance: Monday to Friday, 08:00 AM - 05:00 PM schedule 23 days of paid annual leave A dynamic, creative, and friendly team environment Guidance and tools to help you reach your full potential

Ready to make an impact? Apply now and join a supportive, positive work culture in beautiful Barcelona!

#CustomerSupport #BarcelonaJobs #SwedishSpeaking #CustomerService #JobOpportunity

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