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Open nowFirst seen 6 days ago

Swedish-Speaking Customer Service Role in Larnaca, Cyprus

Cross Border Talents5,503 open roles

Where
Larnaca, Cyprus
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Your applicationOpen nowSwedish-Speaking Customer Service Role in Larnaca, CyprusCross Border Talents · Larnaca, Cyprus

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

The posting

Exciting Opportunity! Swedish-Speaking Customer Service Role in Larnaca, Cyprus

Location: Larnaca, Cyprus Employment Type: Full-time Work Hours: Shift rotation, Monday to Sunday (09:00 AM 10:45 PM) Industry Leader: Join a market leader in the payment platform industry and work with globally recognized brands!

Are you ready to start your next adventure in beautiful Larnaca, Cyprus? As a Swedish-Speaking Customer Service Agent, youll have the chance to work with prestigious brands and be part of a company thats shaping the future of customer experience.

Key Responsibilities:

Customer Interaction: Handle incoming customer queries via phone, chat, and email, providing efficient and friendly service. Case Management: Record and manage case resolutions in the contact center system, ensuring issues are resolved within the agreed timelines. Troubleshooting: Tackle customer issues and escalate them when necessary to ensure quick and effective resolutions. Team Collaboration: Work both independently and as part of a supportive team, contributing to shared goals. Communication: Maintain clear and effective communication with both internal teams and external customers. Quality Assurance: Consistently meet targets for response time, handle time, and resolution rate to ensure customer satisfaction. Be Ready: Follow your scheduled work hours and always be prepared to start your shift on time. Adaptability: Take on any additional tasks that enhance service quality or improve your key performance indicators (KPIs).

What You Bring to the Role:

Fluency in Swedish (C1) and English (B2+): You communicate effectively in both languages, both spoken and written. Motivation & Drive: You are eager to take on challenges and excel in a fast-paced environment. Customer-Centric Mindset: Passionate about delivering excellent customer service, with a focus on problem-solving. Strong Communication Skills: You're articulate and capable of handling different customer queries with ease. Problem-Solving Abilities: Resourceful and quick to find solutions that leave customers satisfied.

What We Offer:

Full-Time Position: Become part of a dynamic team and grow your career with a leading company. Paid Training & Ongoing Coaching: Benefit from comprehensive training to set you up for success and continuous support to enhance your skills. Relocation Assistance: Enjoy a relocation package covering your flight and accommodation costs, and stay in a company apartment for your first two months to help you settle in. Modern Facilities: Work in a state-of-the-art office environment complete with comfortable rest areas to recharge during your workday. Career Growth Opportunities: Take advantage of professional development paths and career advancement within the company.

Start a rewarding career while living in one of the most scenic locations in the Mediterranean! If youre ready to provide world-class service and grow your career, this is the perfect opportunity.

Apply now and make your move to Larnaca, Cyprus!

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