The posting
Location: Lisbon
Work Model: On-Site
Schedule
- Monday – Friday: 08:00 – 20:00 (rotational)
- Saturday & Sunday: 08:00 – 17:00
- 2 rotational days off
Responsibilities
- Provide technical support for search engine users
- Troubleshoot user issues and provide solutions
- Guide customers through platform tools and features
- Maintain accurate documentation of support interactions
Requirements
- Fluency in Dutch and English
- Strong technical troubleshooting skills
- Excellent communication and problem-solving abilities
- Comfortable working in a dynamic environment



