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Open nowFirst seen 5 days ago

Urgently hiring for a Customer Service Representative (English C2)

Cross Border Talents5,503 open roles

Where
Athens, Greece
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Your applicationOpen nowUrgently hiring for a Customer Service Representative (English C2)Cross Border Talents · Athens, Greece

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Customer Service Representative (English C2)

Location:

On-site | Athens, Greece

(Modern, open-space premises near Intercontinental Hotel and Generali Insurance building. Excellent access to public transportation.)

Start Date:

ASAP

Position Summary:

Join our international Customer Support team for the Home Depot project! We are looking for motivated and customer-focused individuals with excellent English language skills (C2 level) to assist customers with their inquiries, provide information, and ensure an excellent service experience. This is a full-time, permanent, on-site role in Athens.

Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, or chat
  • Provide accurate information and effective solutions to customers
  • Maintain a high level of professionalism and customer satisfaction
  • Collaborate with team members and management to continuously improve processes
  • Follow company procedures, including data protection and compliance guidelines

Requirements:

  • Fluent English (C2 level) spoken and written
  • Excellent communication and problem-solving skills
  • Ability to work on-site in Athens (remote work not available for local candidates)
  • Flexibility to work shifts between 2:00 PM - 7:00 AM, Monday to Sunday
  • Previous customer service experience is a plus, but not required

Training:

  • 3 weeks of fully paid training provided

Benefits:

  • 14 salaries per year (12 monthly + 1 at Easter + 1 split between Summer & Christmas)
  • Private Health & Life Insurance
  • Performance Bonus (details shared during the interview process)
  • 25 days of annual leave
  • 50 monthly meal voucher

Relocation Support (for candidates relocating from abroad):

  • Up to 300 relocation support (with first salary payment)
  • 3 weeks of hotel accommodation near the office
  • Legal assistance with hiring documentation
  • Candidates must arrive 7 days prior to the start date to complete documentation
  • After relocation, employees must work on-site for at least 3 months
  • No flight ticket included (only the 300 relocation support)
  • No airport pick-up or transportation assistance provided

Additional Information:

  • Remote work is only permitted in specific cases with manager approval (requires stable, fast internet of 25+ Mbps)
  • For December hires, candidates who can get authorization at a Greek Embassy can arrive just 3 days before the start date
  • After the operational interview, candidates will be informed as soon as feedback is received

Interested?

Apply now to become part of a dynamic, international team and support one of the largest home improvement retailers in the world!

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