Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 21 hours ago

2141 - Account Manager

Ctrack1 open role

Where
5 Sycamore Crescent, Atlas Garden, Contermanskloof Road, Durbanville, 7550, South Africa. Cape Town, Western Cape. 7442, South Africa
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen now2141 - Account ManagerCtrack · 5 Sycamore Crescent, Atlas Garden, Contermanskloof Road, Durbanville, 7550, South Africa. Cape Town, Western Cape. 7442, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Ctrack's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Ctrack postings stay open a median of 5 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 21 hours ago

Ctrack median: 5 days open

The posting

Job Opportunity: Account Manager

Position Overview

Ctrack is looking for a results-driven and high-performing Account Manager to join our Sales team. The main purpose of this position is to manage the relationships and interactions with allocated accounts in a manner that promotes an excellent customer experience. You will be responsible for effective account administration, driving customer retention, and achieving sales revenue growth in line with your allocated targets and Ctrack's solutions stack.

Key Responsibilities

1. Portfolio Growth & Gross Profit

  • Target Achievement: Ensure that business targets are achieved or exceeded by managing customer EOTs and implementing solutions stack selling principles within your allocated customer base.
  • Pipeline Accuracy: Ensure opportunities entered into the Ctrack pipeline are accurate, managed weekly regarding days in the pipeline, and backed by consistent customer engagement to ensure quick deal closures.
  • Wallet Sharing Strategy: Showcase available modules to customers and apply them in a wallet-sharing strategy aligned with target expectations.
  • Upselling & Cross-Selling: Understand client needs and objectives to identify opportunities to upsell or cross-sell additional products and services.
  • Strategic Account Plans: Create and execute strategic account plans to achieve sales targets and maximize revenue growth.
  • Internal Collaboration: Collaborate with internal teams—including marketing, product development, and customer support—to ensure client satisfaction and drive business success.

2. Customer Satisfaction & Retention

  • Call Cycle Adherence: Ensure a quality value proposition-focused call cycle of 90% is driven and adhered to in line with Ctrack strategy.
  • Relationship Management: Develop and maintain strong relationships with existing clients, serving as their primary point of contact for all sales-related inquiries and activities.
  • Solutions Expertise: Ensure you are fully trained and comfortable with the entire Ctrack solutions stack.
  • Value Addition: Ensure additional services are tabled, approved, and implemented in line with Ctrack's 'add more value' principles.
  • CSI Threshold: Ensure your Customer Service Index (CSI) score remains above the 90% threshold.
  • Zero-Churn Culture: Ensure preventable churn within your customer base is measured and managed in line with a zero-churn culture.
  • Business Reviews: Conduct regular business reviews with clients to assess performance, address concerns, and identify areas for improvement.

3. General Responsibilities

  • Market Awareness: Stay informed about industry trends, competitor activities, and market opportunities to identify potential leads and develop effective sales strategies.
  • CRM Utilization: Utilize CRM software to track sales activities, manage pipelines, and generate reports for management review.
  • Networking: Represent the business at industry events, conferences, and trade shows to network with potential clients and promote our products and services.

Competencies

Behavioural Competencies

  • Communication Skills: Clear and effective verbal and written communication; active listening to understand client concerns and articulate value propositions.
  • Strategic Thinking: Strategic mindset to identify growth opportunities, analyze market trends, and develop strategic account plans.
  • Problem Solving & Analysis: Strong analytical skills to troubleshoot, resolve customer concerns promptly, and adapt to changing circumstances.
  • Team Collaboration: Ability to collaborate effectively with internal cross-functional teams and share best practices.
  • Time Management: Excellent organizational skills to manage multiple accounts and prioritize tasks to maximize productivity.
  • Resilience and Persistence: High motivation and grit to maintain momentum through setbacks and pursue leads persistently.
  • Ethical Conduct: Commitment to upholding high ethical standards and compliance with company policies and regulations.

Technical Competencies

  • Sales Expertise: Proficient in sales techniques, strategies, and methodologies from prospecting to closing deals.
  • Customer Relationship Management: Interpersonal skills to build strong client relationships and provide tailored solutions.
  • Negotiation Skills: Expertise in handling objections, value-based selling approaches, and reaching mutually beneficial agreements.
  • Tech-Savviness: Proficiency in using CRM software and other sales tools for efficient communication, data analysis, and reporting.

Qualifications & Experience

  • Education: Bachelor’s Degree in Business Administration, Sales, or a related field. A BCom qualification or studies toward a degree/diploma in Customer Service or Fleet Management is an advantage.
  • Experience: Proven track record of success in sales, with at least 3 years of experience in a similar Account Manager role.
  • Systems Knowledge: Intermediate proficiency in MS Office and solid experience with CRM software.
  • Travel: Willingness to travel occasionally for client meetings, industry events, and conferences.

Closing Date: 09 November 2026 at 16:00

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Ctrack's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Ctrack's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Ctrack's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.