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Open nowPosted today

Critical Facility Manager

CW1,933 open roles

Where
Client Site - JPN - Tokyo - Tokyo 103-0022
Work mode
On site
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Your applicationOpen nowCritical Facility ManagerCW · Client Site - JPN - Tokyo - Tokyo 103-0022

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. CW postings stay open a median of 15 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted today

CW median: 15 days open

The posting

Job Title

Critical Facility Manager

Job Description Summary

The Critical Facility Manager is accountable for the safe, reliable, compliant and cost-effective delivery of Facility Management services across the Data Centre Campus. The role leads campus operations, maintenance, incident management, statutory compliance, service providers, operational reporting and resource readiness while maintaining a strong focus on safety, asset reliability and customer experience.

Job Description

About the Role:

  • Lead safe and reliable operation of critical facility systems, ensuring campus-wide service continuity and operational readiness
  • Oversee preventive and corrective maintenance, daily rounds, defects, backlog, critical spares, and asset-management activities across the site
  • Lead incident, change, and emergency management, including escalation, investigation, root-cause analysis, and corrective actions
  • Manage FM personnel, 24x7 coverage, competencies, succession planning, leave cover, surge capacity, and on-call arrangements
  • Govern OSE suppliers and service providers, including access, scheduling, MOP review, buddy support, and return-to-operation verification
  • Maintain compliance with Japanese statutory requirements, client policies, SHEQ standards, site procedures, and customer obligations
  • Monitor KPIs, operational risks, work orders, reporting, and performance analytics, and lead service reviews and continuous improvement initiatives
  • Support commissioning, handover, mobilisation, and future campus scaling while maintaining clear communication with clients, customers, contractors, and stakeholders

About You:

  • 5+ years of experience managing critical facilities or data centre operations in a mission-critical environment
  • Relevant engineering, facilities management, or technical degree or diploma
  • Demonstrated leadership of maintenance, incidents, contractors, compliance, and multi-disciplinary site teams
  • Strong technical understanding of electrical, mechanical, cooling, fire, controls, and other critical infrastructure systems
  • Strong capability in incident command, change control, risk management, contractor governance, and operational reporting
  • Experience managing staffing, competencies, performance, succession planning, and 24x7 resource coverage
  • Business-level Japanese and English preferred for reporting, stakeholder coordination, and customer communication
  • Experience supporting mobilisation, transition, or phased campus growth in a critical environment is advantageous
  • Location is in Inzai, Chiba

INCO: “Cushman & Wakefield”

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