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Open nowPosted 44 days ago

Dental Lab Technician

Dandy77 open roles

Where
Germany - Remote
Work mode
Remote
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Your applicationOpen nowDental Lab TechnicianDandy · Germany - Remote
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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Dandy postings stay open a median of 38 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 44 days ago

Dandy median: 38 days open

The posting

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

Zahntechniker im Home Office I 100% Remote – CAD/CAM & fachlicher Support

Standort: Deutschland (Remote / Home-Office)

Unternehmen: Dandy

Über Dandy

Dandy transformiert die riesige und technologisch veraltete Dentalbranche – einen Markt mit einem Volumen von über 400 Mrd. US-Dollar. Unterstützt von einigen der weltweit führenden Venture-Capital-Investoren verfolgen wir eine ambitionierte Mission: jeden Bereich der Zahnarztpraxis durch Technologie zu vereinfachen und zu modernisieren. Im Zuge unserer globalen Expansion baut Dandy das Betriebssystem für Zahnarztpraxen weltweit – und gibt Behandlern und ihren Teams Technologie, Innovation und erstklassigen Support an die Hand, um mehr zu erreichen: für ihre Praxis, ihr Team und ihre Patienten.

Über die Rolle

Für den Aufbau unseres Teams in Deutschland suchen wir erfahrene und engagierte Zahntechniker (m/w/d) für den Bereich Customer Experience. Du bringst deine fundierte zahntechnische Expertise ein und arbeitest direkt mit Behandlern zusammen – bei zentralen Aufgaben wie Patientenscans, Fallvorbereitung und Design-Anpassungen. Deine Aufgabe ist es, technischen Support in Echtzeit zu leisten und so für hochwertige Ergebnisse und ein herausragendes Erlebnis bei jedem Zahnarzt zu sorgen.

Deine Aufgaben

- Gemeinsame Fallplanung & Designabstimmung: Sie arbeiten in Echtzeit mit Zahnärztinnen und Zahnärzten zusammen, prüfen Konstruktionen und optimieren diese hinsichtlich Ästhetik und Funktion. Bei komplexen Versorgungen stehen Sie fachlich beratend zur Seite und fördern die sichere Nutzung unserer digitalen Tools.

- Klinischer Live-Support: Sie kommunizieren direkt mit dem Praxisteam per Telefon, Chat und Video-Call. Dabei beheben Sie technische Hürden, klären Fragen zu Workflows und bieten einen empathischen, effizienten Service.

- Schnittstelle zwischen Praxis und Labor: Sie agieren als Bindeglied zwischen den Zahnärzt:innen und den Fertigungsteams von Dandy, indem Sie klinisches Feedback präzise in zahntechnische Vorgaben für die Produktion übersetzen.

Das bringst du mit

- Berufserfahrung: Mindestens 3 Jahre Erfahrung als Zahntechniker:in.

- CAD/CAM-Expertise: Mindestens 2 Jahre fundierte Anwendererfahrung mit 3Shape (insbesondere Kronen- und Brückentechnik sowie Implantatprothetik).

- Digitale Workflows: Tiefgehendes Verständnis digitaler Prozessketten (Intraoralscans, Scanbodies, Implantatsysteme und CAD-Design-Standards).

- Technikaffinität: Fähigkeit, sich rasch in neue zahntechnische Softwareplattformen einzuarbeiten.

- Service- und Kommunikationskompetenz: Nachweisbare Erfahrung im professionellen Umgang mit Zahnärzt:innen, ausgeprägte Empathie sowie geschicktes Beschwerde- und Problemmanagement. Erfahrung im laborseitigen Kundenservice oder Außendienst ist von Vorteil.

- Sicheres Auftreten im Direktkontakt: Freude am spontanen Austausch über Chat, Telefon und Videocalls mit Behandler:innen sowie die Fähigkeit, schnell Vertrauen aufzubauen.

- Problemlöser-Mentalität: Selbstständige, strukturierte Arbeitsweise mit dem Talent, mehrere komplexe Anfragen zeitgleich zu steuern.

- Start-up- & Wachstums-Mindset: Lust auf ein dynamisches, stark wachsendes und voll-digitalisiertes Laborumfeld.

- Präzision & Termintreue: Hohes Qualitätsbewusstsein auch bei engen Deadlines.

- Sprachkenntnisse: Deutsch auf (nahezu) muttersprachlichem Niveau inklusive sicherer Beherrschung der deutschen Zahnmedizin- und Zahntechnik-Fachbegriffe. Fließendes Englisch für die interne Kommunikation im internationalen Team.

Req ID: J-1217

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers https://www.meetdandy.com/careers/ for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy https://www.meetdandy.com/privacy-policy/ and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests https://www.meetdandy.com/privacy-requests/.

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