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Open nowPosted 124 days ago

Advertisers Support (Ukrainian)

davidkennedyrecruitment131 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowAdvertisers Support (Ukrainian)davidkennedyrecruitment · Lisbon, Portugal

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market. davidkennedyrecruitment postings stay open a median of 1 days.

Share of postings closed within
  1. 1.4%1 day
  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: posted 124 days ago

davidkennedyrecruitment median: 1 days open

The posting

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Ukrainian-speaking Advertisers Support Representatives for their Lisbon office.

Position: Advertisers Support

Location: Lisbon, Portugal

Work model: On-site

DUTIES AND RESPONSIBILITIES:

  • Provide support to small and medium sized businesses using various channels (chat, email and telephone)
  • Provide pre and post-sales support for all self-service products
  • Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and features
  • Identify trends and solve problems facing multiple SMB clients
  • Deliver a positive attitude towards the brand
  • Maintain and update all job-related administrative forms.

REQUIREMENTS:

  • Native/fluent in Ukrainian both oral and written. Fluent in English (at least B2 level)
  • Minimum 6 months experience in Customer service roles
  • Knowledge of advertisement industry will be considered as an advantage
  • Computer literate with sound knowledge of Microsoft Office package
  • Excellent communication skills
  • Resourceful personality that can adapt and remain calm in all situations
  • Ability to work independently, while being team player at the same time
  • EU citizen or with valid Portuguese Residency card
  • Ability to work in shift rotation.

BENEFITS:

  • Excellent remuneration package based on experience, skills and performance
  • Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential.
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