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Open nowFirst seen 2 days ago

Team Leader

Davies296 open roles

Where
Liverpool, United Kingdom
Work mode
Hybrid
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Your applicationOpen nowTeam LeaderDavies · Liverpool, United Kingdom

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Davies postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

Davies median: 1 days open

The posting

Keoghs are seeking a Team Leader to join our Pre Litigated Motor Team in Liverpool.They will manage and support a team of Pre Litigated Motor claims handlers.They will also manage a small caseload of complex motor claims.

Key Responsibilities

  • The achievement of the team’s targets and operational measures
  • Delivery of a quality service
  • Client service compliance
  • Review and allocate new claims as appropriate with regards to the value and complexity of the case and approve offers from clients
  • Identify the teams’ training needs and recommend appropriate training solutions to meet performance requirements
  • Hold regular 1-2-1s with staff to maximise performance and to acknowledge good performance
  • Assist the Client Service Team with the preparation of client, team and sector analysis and statistics
  • The Team Leader will report directly to the Head of Operations and support other Team Leaders as and when necessary. In addition, the Team Leader will handle a small caseload (c.50) of complex motor claims. The Team Leader will report directly to the Head of Operations and support other Team Leaders as and when necessary.

Skills, Knowledge & Expertise

  • Highly developed knowledge of processes, systems and procedures
  • Strong technical knowledge of Motor claims
  • Excellent analytical and problem solving skills
  • Excellent understanding of client protocols
  • Excellent communication skills
  • Ability to utilise interpersonal skills to influence and negotiate
  • Excellent organisational skills
  • Able to initiate and maintain business relationships
  • Shows commercial awareness in understanding of the market and industry
  • Demonstrates a passion for the business and their role
  • Demonstrates an understanding of business development strategies and a willingness to support
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