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Open nowPosted 482 days ago

线上卖家服务顾问

dcar/referral674 open roles

Where
Chongqing, Chinese Mainland
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Your applicationOpen now线上卖家服务顾问dcar/referral · Chongqing, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on dcar/referral's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 482 days ago

The posting

1. 报价沟通：依据车辆检测报告及公司定价标准，向车主反馈收车价，清晰解读报价逻辑与依据，建立车主信任，严格遵循公司 SOP 执行； 2. 深度洽谈与转化：持续跟进意向车主，针对价格、流程、合同等异议提供专业解决方案，以极强的用户服务意识优化沟通体验，灵活调整策略，推动价格达成一致；对收车转化率负责，全力达成个人及团队成交目标； 3. 流程推进：协调收车团队各环节，按 SOP 推进验车、报价、签约付款、交车全流程，确保车辆顺利成交，保障服务效率与质量； 4. 数据管理与优化：具备数据敏感度，完整记录沟通过程、谈判细节及成交结果，定期分析个人业务数据（转化率、跟进周期等），提炼优化方向，助力业绩提升； 5. 客户维护：对未成交车主进行分类管理与定期回访，以优质服务挖掘二次合作机会，收集车主反馈并同步至相关部门，优化收车流程； 6. 合规执行：严格遵守公司收车 SOP、定价规范及行业准则，确保每笔业务流程合规、透明，且无违规操作。

1. 学历经验：全日制大专及以上学历，有 1 年以上销售、客户谈判、二手车 / 汽车行业相关工作经验者优先；优秀应届生可放宽经验限制。 2. 核心能力： - 沟通能力：具备极强的沟通表达与谈判能力，能精准捕捉车主需求，高效化解异议，建立长期信任关系； - 服务意识：拥有极强的用户服务意识，以车主需求为核心，提供专业、贴心的全流程服务； - 数据敏感度：能快速解读业务数据（转化率、跟进频次等），并根据数据调整沟通策略； - 结果韧性：目标感极强，面对谈判阻力与未成交情况具备坚韧的执行力，不轻易放弃，确保结果达成。 3. 行业认知：对二手车市场行情、车辆估值逻辑有基本了解，熟悉汽车基础配置与常见车况术语者优先。 4. 职业特质：工作积极主动，责任心强，具备良好的团队协作精神，诚实守信，无不良从业记录；严格遵守公司 SOP 及各项规章制度，执行力强，有良好的用户服务意识。

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