The posting
Be a part of an award winning, best places to work company! Decron offers a competitive salary, commissions (position specific), engaging workplace, and a benefit package including med/dent/vis/ plus more for Full-Time positions, as well as vacation, sick, holiday, 401k, free life insurance, amazing corporate events, and more!
Position Summary - Assistant Manager, 2023 build, 334 units
The Assistant Community Manager supports the Community Manager in overseeing the day-to-day operations of a residential apartment community. This role focuses on rent collection, resident relations, leasing support, and administrative tasks. The Assistant Community Manager plays a key role in maintaining accurate records, ensuring a high level of customer service, and promoting the values of Decron Properties.
Essential Duties and Responsibilities
Assist with daily operations, resident communications, and leasing activities
Process rent payments, track delinquencies, and assist with collections
Assist in the coordination of resident move-ins, move-outs, and compliance documentation
Support the community manager with budget monitoring and financial reporting
Address resident inquiries and concerns in a timely and professional manner
Maintain accurate resident records, files, and documentation in accordance with company policies
Post and process legal notices related to rent collection or lease compliance, support eviction procedures in accordance with local laws
Support leasing efforts with tours, application processing, and lease signing as needed
Contribute to resident retention efforts, community events, and marketing campaigns
Ensure compliance with Fair Housing laws and company policies/procedures
Respond to resident inquiries and concerns professionally and promptly
Non-Essential Duties
Assist with vendor coordination and maintenance follow-up
Support marketing and resident event efforts
Provide coverage at other communities as needed
Participate in team meetings, training, and company events
Other duties as assigned
Required Qualifications
High school diploma or equivalent required
1+ years of experience in property management, leasing, or administrative support
Strong organizational, communication, and customer service skills
Proficiency in Microsoft Office and property management software (e.g., Yardi, RealPage)
Understanding of Fair Housing laws and rental regulations
Ability to work weekends and/or extended hours as needed
Preferred Qualifications
Associate degree in Business, Real Estate, or related field
Previous experience in a support or assistant management role within property management
Work Environment and Physical Requirements
This position operates on-site at the apartment community.
Regularly uses standard office equipment and mobile technology
Frequently walks the property including stairs and outdoor areas
Ability to lift up to 25 pounds
Communicates with residents, vendors, and team members in person, by phone, and electronically
May be exposed to varying outdoor weather conditions
Company Values
All team members are expected to uphold and model our core values:
Integrity – We do what’s right, even when no one is watching.
Community – We foster collaboration and connection with those we serve.
Joy – We bring positivity and appreciation to our work.
Pride – We take ownership and celebrate a job well done.
Personal Responsibility – We hold ourselves accountable to commitments and results.
Continuous Improvement – We embrace feedback, learning, and innovation.
Equal Opportunity Statement
Decron Properties is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all employees. All employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We participate in the E-Verify program to confirm the eligibility of all newly hired employees to work in the United States.
Additional Information
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to modify or assign other duties as necessary. This job description does not constitute a contract of employment and does not change the at-will employment relationship.
