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Open nowPosted 430 days ago

Account Manager

Deed11 open roles

Where
Dubai, United Arab Emirates
Work mode
Hybrid
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Your applicationOpen nowAccount ManagerDeed · Dubai, United Arab Emirates

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Deed's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.3%7 days
  4. 17.6%14 days
  5. 34.3%30 days
  6. 43.5%60 days
This job: posted 430 days ago

The posting

Job Overview

We’re hiring an Account Manager to lead investor relationships across the full journey, from first contact to onboarding and post-investment support. This is a hybrid role combining elements of sales and customer success. You’ll own the investor experience end-to-end, working closely with our leadership and tech teams to ensure every investor feels confident, informed, and fully supported.

What You’ll Do

  • Own the full investor journey, from initial outreach to onboarding, investment, and post-investment follow-up
  • Handle inbound leads and conduct outbound outreach via WhatsApp, phone, and email and socials.
  • Schedule and lead intro/demo calls to explain Deed’s platform and guide first-time investors
  • Guide investors through registration and KYC, ensuring timely and complete onboarding
  • Respond to questions around platform use, investment process, income, and timelines
  • Maintain detailed records of lead status, activity, and follow-ups using HubSpot CRM
  • Re-engage cold or inactive leads and identify drop-offs in the funnel
  • Support investor communications around new property launches, updates, and investment events
  • Share feedback and insights from investors with leadership to improve product and operations
  • Monitor and report on key metrics such as lead-to-KYC and lead-to-investment conversion

You’re a Great Fit If You...

  • Are fluent in English (Arabic and French are a strong plus)
  • Have 2–4 years of experience in sales, account management, or customer support, preferably in fintech, PropTech, or regulated financial services
  • Have hands-on experience with KYC processes and a working knowledge of AML/compliance requirements
  • Are confident leading calls and managing conversations with prospective investors
  • Are highly organised, responsive, and proactive in solving problems
  • Understand how to build trust in regulated, investment-related environments
  • Are comfortable using tools like HubSpot, Intercom, and WhatsApp professionally
  • Want to be part of a fast-moving startup where your work directly impacts business growth

What You’ll Get

  • A high-impact role in one of Dubai’s most innovative PropTech startups
  • Real ownership of investor relationships and a clear path to grow your career
  • Close collaboration with leadership and full visibility across departments
  • Competitive salary and performance-based incentives
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    The review screen in CV Rocket: how each CV was read, round by round.

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