The posting
Overview
Delaware North Gaming is searching for an experienced Assistant Beverage Manager to join our team at Southland Casino in West Memphis, Arkansas. In this exciting role you will support daily bar operations and oversee team performance, scheduling, purchasing, cost controls, alcohol compliance, and service quality while creating an engaging experience for guests. Bring your passion for hospitality and team development to a dynamic environment where no two days are the same.
Additional Details
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
Unit Description
Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.
Responsibilities
- Assist in the administration of all beverage and bar-related functions to ensure guest satisfaction, maintaining bar cost of sales and assist in restaurant planned cost of sales
- Prepare weekly schedules, hire, train, and manage team members, providing feedback on their responsibilities and alignment to Delaware North programs such as GuestPath, GreenPath, and other service standards
- Complete purchasing in compliance with company programs and policies and provide a safe work environment by following all safety and security policies and procedures
- Attend and participate in meetings, committees, and training
- Research and develop new policies, procedures, menus, and control policies that elevate service standards and accountability of staff, coordinating alcohol compliance and quality standards, as well as handling guest relations and monitor adherence to quality assurance standards
Qualifications
- Minimum two years of management experience in a high-volume restaurant or catering environment
- No college degree required
- Strong food knowledge with a variety of menus and previous experience supervising service team members
- Experience effectively leading a team
- Verbal and written communication skills, creating a positive work environment
- Ability to manage their own time as well as the time of others



