The posting
Overview
Delaware North Gaming is searching for full-time and part-time Backside Security Guards to join our team at Mardi Gras Casino in Cross Lanes,West Virginia. As Backside Security team members, you will work under the Security Manager, maintaining a safe and secure environment for guests and team members, in accordance with West Virginia Gaming Commission and applicable operational standards. If you’re looking for a role in an exciting and collaborative environment, take a bet on your next career move and apply today!
Additional Details
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
Unit Description
Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.
Responsibilities
- Enforce rules and regulations of the local gaming commission
- Adhere to all unit and company alcohol service policies and procedures
- Report any incidents, following all departmental and organizational policies and procedures, and report any procedural violations and illegal activity
- Fill out departmental log forms, verifying all paperwork is complete and turned in at the conclusion of shifts
- Process guest complaints, using active listening skills to control difficult situations, and communicate with guests sensitively and with care
- Operates motor vehicle as necessary
Qualifications
- No high school diploma or GED required
- Security guard, state certified
- Able to be licensed by state gaming commission
- Highly motivated and takes initiative
- Team-oriented; ability to work effectively with others
- Ability to work in a fast-paced environment
- Must have a valid drivers license
Physical Requirements
- Frequent standing, walking, bending, climbing, stooping, lifting, reaching, and pushing, with strong manual dexterity and the ability to lift and carry up to 35 lbs. You may also occasionally required to sit for periods of time
- Visual awareness, sufficient to identify potential security violations
- Hearing ability sufficient to respond to the spoken voice, audible alarms and two-way radios
- Exposure to all weather conditions



