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Open nowPosted 10 days ago

Casino Host, Wheeling Island Casino

Delaware North602 open roles

Where
Wheeling, West Virginia, United States
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Your applicationOpen nowCasino Host, Wheeling Island CasinoDelaware North · Wheeling, West Virginia, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Delaware North's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Delaware North postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 10 days ago

Delaware North median: 1 days open

The posting

Overview

Delaware North Gaming is searching for a Casino Host to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Casino Host, you'll be integral to our exciting gaming operation, developing and implementing new promotions, building successful connections with our guests, managing special events, and much more. If you're knowledgeable about casino games, have a high degree of integrity, and love connecting with others, apply now!

Additional Details

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

Unit Description

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

Responsibilities

  • Network with known players to identify and contact high-value guests by phone, email, and in-person interactions
  • Establish and maintain relationships with assigned guests; keep players informed of events, activities, programs, and benefits as a VIP casino guest
  • Make outgoing phone calls to generate trips, book accommodations, special events, hotels, restaurant reservations, and other amenities
  • Create and manage special events including player parties, marketing promotions, and other activities to reward and recognize new and loyal existing players
  • Survey players to determine their needs and share feedback with leadership for continuous program improvement

Qualifications

  • At least two years' experience in a customer service or sales position 1 year as a Casino Host or similar preferred
  • At least 21 years of age
  • No college degree required
  • Able to obtain and maintain a state gaming license
  • Knowledgeable about various games, their rules, and can speak to them comfortably

Physical Requirements

  • Ability to stand, walk, or sit for extended periods of time
  • Ability to lift at least 25 lbs
  • Must be able to work nights, weekends, and holidays
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