The posting
Overview
Delaware North Sportservice is hiring seasonal Hosts to join our team at American Family Field in Milwaukee, Wisconsin. As a Host, you will be responsible for welcoming guests and managing the host station.
If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Additional Details
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
Unit Description
Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.
Responsibilities
- Review floor plan and reservation book daily; create a seating chart.
- Set up the host station according to the checklist.
- Greet guests and seat them at tables or in waiting areas.
- Seat guests according to the seating chart, server rotation, and guest preference and provides guests with menus.
- Maintain control of the seating and wait times.
- Clean and maintain the host station; contribute to the cleanliness of the dining and bar areas.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Answer any guest questions regarding service, and provide general assistance for guests and employees.
- Speak with guests to ensure satisfaction with food and service, respond to complaints and notifies management, and thank guests as they are leaving.
- Assisting with bussing, clearing, and cleaning tables.
- Assisting with running food as needed.
- Frequently checking bathrooms for cleanliness, and restocking toilet paper rolls, paper towel rolls, and or soap dispensers.
- Answer restaurant telephone lines during assigned hours of operation.
Qualifications
- Prior experience in a guest service environment is preferred.
- Attentive and detailed oriented.
- Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.
- Capable of performing specified procedures and following instructions.
- Must be at least 18 years old.
- Minimum 4 day availability (10am start times on weekdays and 3-5p start time on weeknights)
- Open on weekends
Physical Requirements
- Ability to remain on feet for the entire length of shift.
- Ability to maneuver between tables and around corners.
- Frequent walking, bending, lifting, reaching, and stretching.
- Ability to lift and carry up to 35 pounds.
- Visual acuity and hearing ability are sufficient to read the seating chart and communicate with guests.



