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Open nowPosted 14 days ago

Player Rewards Supervisor, Mardi Gras Casino

Delaware North601 open roles

Where
Cross Lanes, West Virginia, United States
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Your applicationOpen nowPlayer Rewards Supervisor, Mardi Gras CasinoDelaware North · Cross Lanes, West Virginia, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Delaware North's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Delaware North postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 14 days ago

Delaware North median: 1 days open

The posting

Overview

Delaware North Gaming is hiring a full-time Player Rewards Supervisor to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As a Player Rewards Supervisor, you will be responsible for overseeing operations and ensuring that guest needs are being met in a positive manner.

If you are looking for a role offering teamwork, excitement, and career growth, apply now.

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Unit Description

Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.

Responsibilities

  • Adhere to marketing plans and implement promotions and giveaways as directed
  • Develop logs and maintain an efficient stock of materials necessary
  • Investigate and resolve guest complaints and issues in a timely manner
  • Maintain strict confidential guidelines concerning all guest interactions and records
  • Implement training, evaluation, and scheduling of team members and conduct yearly reviews, goal requirements, and necessary paperwork in a timely manner

Qualifications

  • High school diploma or GED required
  • Minimum of 2 years of supervisory experience in the guest service field
  • Experience in casino marketing systems preferred
  • Must be able to obtain a state gaming license
  • Working knowledge of Microsoft Office Suite

Physical Requirements

  • Ability to lift up to 30 pounds occasionally
  • Able to stand for up to 8 hours a day
  • Weekends, holidays, and swing shifts may be required
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