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Open nowPosted 4 days ago

Premium Club Team Member, TD Garden

Delaware North601 open roles

Where
Boston, Massachusetts, United States
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Your applicationOpen nowPremium Club Team Member, TD GardenDelaware North · Boston, Massachusetts, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Delaware North's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Delaware North postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 4 days ago

Delaware North median: 1 days open

The posting

Overview

Delaware North Sportservice is hiring part-time Premium Club Team Members, TD Garden to join our team at TD Garden in Boston, Massachusetts. As a Premium Club Team Member, you will rotate between a variety of front-of-house roles based on operational needs and experience, including bussing, serving, and bartending across premium clubs, suites, and restaurant venues. This role requires a commitment to delivering exceptional guest service and maintaining high hospitality standards in a fast-paced environment

If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply now.

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Unit Description

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

Responsibilities

  • Check-in with management for daily assignments and attend pre-shift briefing.
  • Attend pre-shift briefings, taking note of relevant service, food and beverage, and guest information.
  • Deliver exceptional guest service by greeting guests, answering questions, making recommendations, and ensuring an outstanding dining experience.
  • Take food and beverage orders accurately and serve food and beverages in accordance with premium service standards.
  • Prepare and serve alcoholic and non-alcoholic beverages in compliance with company policies and responsible alcohol service guidelines.
  • Maintain cleanliness and sanitation of dining areas, bars, service stations, equipment, utensils, tables, chairs, floors.
  • Remove used dishes, silverware, glassware, and linens from guest tables and return items to the designated dishwashing and sorting areas.
  • Reset tables, bars, and service stations according to venue standards and management direction. Assist with food and beverage running, guest requests, and other service-related duties to support efficient operations.
  • Remove and empty trash as needed. Assist in counting and maintaining inventory of china, glassware, silverware, barware, and linens.

Qualifications

  • 1 year front of house restaurant experience, specifically bussing, serving, bartending in a high volume or fine dining setting.
  • Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed.

Physical Requirements

  • Ability to lift, balance, and move large food trays, weighing up to 35 pounds, for set-up, service, and clean-up.
  • Constant standing, walking, bending, reaching, and repetitive motions; may include walking up and down stairs.
  • Ability to maneuver between tables and around corners.
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