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Open nowPosted 6 days ago

Retail Store Manager, Little Caesars Arena

Delaware North601 open roles

Where
Detroit, Michigan, United States
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Your applicationOpen nowRetail Store Manager, Little Caesars ArenaDelaware North · Detroit, Michigan, United States

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Delaware North postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 6 days ago

Delaware North median: 1 days open

The posting

Overview

Delaware North Sportservice is hiring a Retail Store Manager to join our team at Little Caesars Arena in Detroit, Michigan. As a Retail Store Manager, you will lead the day-to-day operations of the retail store, driving sales performance, delivering exceptional guest experiences, and ensuring efficient and effective store operations.

If you want a fast-paced role with opportunities to learn and a chance to grow, where your efforts are rewarded, apply now.

Additional Details

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

Unit Description

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

Responsibilities

  • Hire, train, coach, and develop store associates to deliver exceptional guest service and achieve sales goals
  • Lead daily store operations, including scheduling, staff supervision, performance management, and execution of company initiatives
  • Drive sales and profitability through effective merchandising, promotional execution, and guest engagement strategies
  • Ensure compliance with company policies, cash handling procedures, loss prevention standards, and all applicable federal, state, and local regulations
  • Manage inventory levels through accurate receiving, replenishment, cycle counts, and inventory control processes to maximize product availability and minimize shrink
  • Monitor store performance metrics and identify opportunities to improve sales, operational efficiency, and the overall guest experience
  • Maintain visual merchandising standards and ensure the store environment is clean, organized, well-stocked, and brand compliant
  • Build a positive, guest-focused culture that promotes teamwork, accountability, and continuous improvement while delivering an exceptional retail experience

Qualifications

  • Minimum of 2 years of supervisory experience
  • Minimum of 1 year of retail operations experience preferred
  • Ability to train and develop a team
  • Proficiency with Microsoft Office Suite
  • No degree required

Physical Requirements

  • Must be able to lift at least 30 pounds
  • Frequent standing, bending, lifting, and walking
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