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Open nowPosted yesterday

Social Media Account Manager

DFRNT SHARK MEDIA PTE. LTD.

Pay
SGD 3,200 – SGD 4,200 a month
Where
Singapore
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Your applicationOpen nowSocial Media Account ManagerDFRNT SHARK MEDIA PTE. LTD. · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on DFRNT SHARK MEDIA PTE. LTD.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted yesterday

The posting

What you will do

Look after clients

  • Be the main contact for 5 to 8 retainer clients (WhatsApp, email, calls)
  • Onboard new clients: run the kick-off, collect brand guidelines, logins and assets
  • Send monthly content plans and get approvals on time
  • Share monthly reports: what we posted, what worked, what we will try next
  • Spot chances to grow the account, like carousels, ad versions of top videos or more videos a month
  • Help with renewals and keep clients for the long run

Run the content pipeline

  • Plan each client's monthly video mix and content calendar
  • Brief our scriptwriters and editors so they know exactly what to make
  • Assign next week's editing tasks every Friday in our team portal
  • Track every video from script to Draft 1 to revisions to posted
  • Check videos before they go to the client: on brand, no typos, right format
  • Make sure revisions come back fast and nothing gets stuck

Run shoots

  • Plan shoot days: shot lists, call sheets, locations, props and talent
  • Be on set to direct, keep time and make sure we get every shot we need
  • Work with UGC creators and talent when a client needs them

Keep things on track

  • Hold timelines. If a client is late with feedback, you follow up early and politely
  • Flag problems to Sharlyn before they become big ones
  • Keep client folders, trackers and the portal up to date

Who we are looking for

Must have

  • 1 to 3 years in client servicing, account management or project management, ideally at a social media, creative or marketing agency
  • You live on TikTok, Instagram Reels or YouTube Shorts, and you can tell why a video works
  • Very organised. You can juggle many clients and deadlines without dropping the ball
  • Clear, friendly written and spoken English
  • Calm with clients, even when they push back
  • Comfortable on shoot days and talking to people on camera

Nice to have

  • Conversational Mandarin (some clients make Chinese content)
  • Experience with Notion, Google Workspace, CapCut or a project tool
  • Basic scriptwriting or video editing skills

What you get

  • A real seat at the table in a growing agency, with direct coaching from the founder
  • Clients across F&B, healthcare, finance, retail and government
  • Room to grow into a Senior Account Manager or Team Lead role

Posting text belongs to the employer. Removal requests: contact us.

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