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Open nowFirst seen 8 hours ago

Telecom Auditor

digitaldirection10 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowTelecom Auditordigitaldirection · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on digitaldirection's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 8 hours ago

The posting

This position is responsible for supporting the Operations and Sales groups, working with internal staff to complete and present Telecom Audits.

Company Overview:

Welcome to Digital Direction, your source for Outsourced Telecom Management.

We help CIO’s, IT Directors and IT departments manage telecommunications by serving as their Outsourced Telecom Management team.

Our Outsourced Telecom Management (OTM) solution enables us to acquire, provision, and support corporate telecommunications environment. OTM lifecycle capabilities include ordering and provisioning, inventory management, invoice auditing, expense management, contract and rate negotiation, and trouble ticket and billing helpdesk services.

Our unique mix of people includes Advisors with experience managing Fortune 2000 customers for major carriers and advocates with an average of 20+ years of back office carrier experience enabling Digital Direction to deliver an unmatched mix of cost control and operational efficiency for our customers.

Perhaps most important, our customers receive an advocacy-based solution with guaranteed results averaging 25% reduction in total telecom spend, no sales “pitch” and substantially improved operational efficiency. Digital Direction is a company absolutely dedicated to helping customers reduce their telecom spend, leverage their communications environment, and creates a single point of contact for experienced advice and dedicated customer advocacy.

Principal Duties and Responsibilities:

Minimum of 5+ years Telecommunications experience, including Telecom account auditing. Candidate should be self-managed and driven. Responsible for assisting internal Operations and Sales groups as needed to support customers and staff.

Candidate possesses very strong organizational skills and high attention to detail. Proficient knowledge in voice & data services, including interpretation of carrier CSR’s. Ability to work independently and accomplish tasks in a timely manner. Must have superior skills in communication and issue resolution.

Review of Overall Responsibilities:

Initiate, Manage and work within our methodologies to Audit, or collaborate with our internal Audit group, all customers telecommunications services

Assist in maintaining Inventory and initiating tickets within our proprietary Microsoft Dynamics CRM system, including Contract Terms and Rates.

Present audit findings to clients, track and complete action items with carriers.

Review of Daily Responsibilities:

Assist the internal Sales and Operations groups, as needed.

Review of Qualifications:

5+ years working in Telecommunications related field.

Must have excellent customer service skills and interpersonal skills. Must have working knowledge of PC and applications.

Must have advanced level skills in MS Office; especially in Excel. Ability to work under pressure and to multi-task Proactive, self-motivated and determined attitude.

Candidate should have a passion for auditing and attention to detail.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on digitaldirection's form

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    An application in CV Rocket: every answer filled in on the employer's form.

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  5. Reply with AI

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