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Open nowPosted 2 days ago

Technical Advisor

DIRECT SEARCH ASIA PTE. LTD.

Pay
SGD 5,000 – SGD 6,000 a month
Where
Singapore
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Your applicationOpen nowTechnical AdvisorDIRECT SEARCH ASIA PTE. LTD. · Singapore

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 2 days ago

The posting

Job Purpose:

The Technical Advisor is responsible for providing specialized technical support, expert guidance, and troubleshooting assistance related to the operation, maintenance, and optimization of marine engines and associated systems.

The role serves as a key technical liaison between customers and the service organization, ensuring technical challenges are addressed efficiently, equipment performance is optimized, and high levels of customer satisfaction are maintained. The Technical Advisor supports service activities by providing technical recommendations, advising customers on operational and maintenance best practices, and working closely with internal and external stakeholders across Singapore and the Asia Pacific region.

Key Tasks & Responsibilities

· Act as the main technical point of contact for customers, providing expert guidance, troubleshooting support, and practical solutions for issues related to engine operation and maintenance.

· Assist customers with root cause investigations, failure analysis, and corrective action plans to improve equipment reliability, availability, and operational uptime.

· Advise customers on preventive maintenance programs, technical enhancements, equipment upgrades, and strategies to improve overall engine performance.

· Review and evaluate engine and system performance data to identify opportunities for improving operational efficiency, emissions performance, reliability, and equipment effectiveness.

· Develop and recommend appropriate technical solutions, operational changes, or equipment modifications to improve the performance and reliability of engines and associated systems.

· Promote continuous improvement activities and communicate technical best practices to customers and internal stakeholders.

· Provide technical expertise and support for service activities, major overhauls, repairs, and maintenance projects while ensuring compliance with applicable OEM standards and customer specifications.

· Work closely with Field Service, Workshop, and Spare Parts teams to maintain technical consistency and ensure efficient and coordinated service delivery.

· Participate in job preparation, technical planning, risk evaluations, and post-job assessments to improve service quality and operational effectiveness.

· Establish and maintain strong professional relationships with customers, shipowners, shipyards, and other relevant industry stakeholders to develop trust and long-term business partnerships.

· Assist Sales and Commercial teams with technical proposals, customer technical inquiries, solution presentations, and other pre-sales activities.

· Conduct customer visits, technical meetings, and site inspections to assess operational requirements, identify challenges, and provide appropriate technical recommendations.

· Prepare detailed technical and service reports covering findings, recommendations, corrective actions, and outcomes from technical support activities.

· Ensure technical reports are completed and submitted within required timelines to customers and internal systems for documentation, analysis, and future reference.

· Track recurring technical problems and work collaboratively with engineering and technical teams to identify permanent solutions, address systemic issues, and support product or design improvements.

Additional Key Tasks & Responsibilities as per local requirements

· Ensure all technical support and onsite activities comply with applicable local statutory, maritime, environmental, and occupational safety requirements.

· Arrange and coordinate permits, logistics, documentation, and other operational requirements for technical support activities carried out at ports, anchorages, shipyards, and other locations in Singapore and throughout the region.

· Support local Health, Safety & Environment (HSE) programs, including risk assessments, toolbox meetings, safety briefings, and incident reporting.

· Represent the organization at local technical meetings, customer engagements, industry forums, and relevant professional events to demonstrate technical service capabilities and expertise.

· Work together with Legal, HR, Compliance, and other internal functions to ensure technical activities comply with organizational policies, contractual obligations, and applicable regulations.

· Participate in knowledge-sharing, technical training, and employee development activities to strengthen technical capabilities and promote best practices across the organization.

Company Specific Tasks & Responsibilities

· Ensure effective utilization of SAP, CRM, and technical information systems for service activity tracking, reporting, documentation, and knowledge management.

· Support compliance with ISO 9001, ISO 45001, and ISO 14001 requirements within technical service and operational activities.

· Participate in continuous improvement, digital transformation, efficiency enhancement, and sustainability initiatives in line with organizational objectives.

Profile of Job Holder

Competencies

(A description of the organization’s recognized leadership and role-related competencies)

· Strong technical knowledge and practical experience in engine systems, diagnostics, troubleshooting, maintenance, and technical support.

· Strong analytical thinking, problem-solving capabilities, and sound technical decision-making skills.

· Excellent communication and interpersonal abilities, with the capability to work effectively with customers and stakeholders from different cultural and professional backgrounds.

· Highly organized, self-motivated, proactive, and flexible, with the ability to manage multiple technical assignments and competing priorities.

· Strong customer-focused approach with a commitment to service quality, technical excellence, and effective solution delivery.

Additional Competencies / Requirements as per local regulations

Experience & Skills

(What is required for the role)

Essential

· Minimum 5 years of professional experience in engine technical support, field service, marine engineering, mechanical engineering, or a closely related technical field.

· Demonstrated experience in troubleshooting engine-related problems, improving equipment performance, and providing technical recommendations and advisory support.

· Working knowledge of ERP systems, preferably SAP, together with experience in technical documentation and service reporting processes.

· Professional proficiency in English, both written and spoken.

· Experience working directly with customers and technical stakeholders across Singapore and the wider APAC region.

Desirable

· Previous experience with large marine engine technologies, engine systems, technical service solutions, or related equipment.

· Relevant certifications or formal training in engine diagnostics, technical engineering, project management, occupational safety, or safety management systems.

· Knowledge and understanding of IMO emissions requirements, maritime regulations, and applicable marine compliance standards.

Qualifications

(Can be specific to the role, or an indication of the general level of education required)

· Bachelor’s Degree or Diploma in Marine Engineering, Mechanical Engineering, or another relevant engineering or technical discipline.

· Additional qualifications, certifications, technical training, engine-related courses, or recognized OEM/industry credentials will be considered an advantage.

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