The posting
Key Responsibilities
1. Operational Excellence
- Take ownership of complex technical tasks and manage technical task delegation within the team.
- Provide reactive and proactive technical support to maintain the availability, reliability, and continuous performance of system infrastructure in strict compliance with SLAs.
- Handle day-to-day BAU tasks, handle complex Incidents, and evaluate Requests for Change (RFCs).
- Actively engage during high-severity production incidents, leading technical diagnosis and driving rapid resolution.
- Maintain flexibility to work in shifts and provide 24/7 on-call support rotation.
2. Middleware & Grid Administration (TIBCO DataSynapse, WAS, ISS, JBoss)
- Manage TIBCO DataSynapse GRID configuration, administration, version upgrades, patching, and hotfix installations (mandatory hands-on expertise in DataSynapse 5.1 and 6.1).
- Create and manage GRID attributes, including engine configurations, service type registries, and service conditions.
- Handle User Management, LDAP configurations, role administration, and provide job-related statistics to users.
- Execute GridLibrary deployments and plan/coordinate grid deployments and scheduled changes with various stakeholders.
- Propose continuous service improvements for middleware infrastructure (WebSphere, ISS, JBoss) supported across the organization.
3. Collaboration, Transformation & Governance
- Foster team collaboration, animate knowledge-sharing, and establish best practices across the engineering group.
- Document, review, maintain, and share relevant technical runbooks and information within the team.
- Align all operational activities with LEAN best practices and internal policies.
- Review technology changes proactively to identify and mitigate potential operational risks.
- Engage with technical peers, Development teams, Service Managers, Architects, and project teams regarding technology roadmaps and upcoming projects.
- Facilitate transformation projects, guarantee production readiness and "license to operate" for new solutions, and suggest future directions for operational improvements.
- Engage with new technologies and industry trends to assess and incorporate them into operations.
Skills & Qualifications
Professional Experience
- 8 to 12 years of relevant IT infrastructure and middleware experience, preferably within a banking, financial services, or enterprise-regulated environment.
Mandatory Technical Skills
- TIBCO DataSynapse: Hands-on experience and deep command of TIBCO DataSynapse Grid Computing versions 5.1 and 6.1, covering configuration, administration, patching, hotfixes, and grid deployments.
- Grid Architecture & Management: Expertise in configuring GRID attributes (engine configuration, service type registry, service conditions), GridLibrary deployments, and LDAP/User Management.
- Troubleshooting & Log Analysis: Strong troubleshooting capability, log parsing, and advanced debugging skills for grid and middleware applications.
- Operating Systems: Strong command of application support across both Windows and Linux environments, backed by solid Unix shell scripting skills.
- Cloud & Modern Infrastructure: Hands-on experience with AWS Cloud, ArmoniK grid orchestrator, Couchbase, and Grafana.
Good-to-Have Skills
- Knowledge and scripting experience using PowerShell, Python, or Ansible for task automation.
- Familiarity with SAN, Oracle/SQL databases, and Spotfire Administration.



