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Open nowFirst seen 4 days ago

General Manager

Domo Ventures W.L.L.511 open roles

Where
Manama, Capital Governorate, Bahrain
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Your applicationOpen nowGeneral ManagerDomo Ventures W.L.L. · Manama, Capital Governorate, Bahrain
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

GENERAL MANAGER

Role:

  • Manage all the financial activity budgeting and cost control
  • Maximize revenue opportunities
  • Exceed guest expectations
  • Develop a high-performing team committed to delivering clear goals following Company's incentives
  • Supervise the team, hours worked, new hiring, and resignation
  • Selection interview, team training, onboarding, and development plans
  • Control and verification of KPI
  • Protect the health, safety, and well-being of guests and colleagues
  • Actively working with the marketing department to grow in social media, be visible and competitive in the local market
  • Improve the company experience and service using the feedback on review sites, and make sure to reply to them

Operations

  • Monitor staff schedules to program the shifts accordingly throughout the week and control the wages
  • Make sure your building is in good repair, maintain the workplace and any equipment so that it is safe and works efficiently
  • Schedule weekly marketing meetings to grow on the online platforms, keeping an eye on the Local competitors and the Restaurant's specific area
  • Analysis of the trend and adaption to the Local market, always be aware of the Calendar's events and public holidays
  • Schedule weekly manager meetings (FOH and BOH) to create a proactive environment
  • Ensure that Restaurant Managers follow opening and closing procedures
  • Ensure that staff is always wearing the correct uniform, also following company's grooming standards
  • Ensure each manager shift is reviewed and handovers/briefings are carried out daily at the established timing
  • Coordinate restaurant operations during each shift.
  • Ensure Restaurant Managers follow the practice and completion of cleaning schedules, with the checklists of each department

Overview and strategy

  • Assist in the training of all employees, ensuring that they have the necessary skills to perform their duties with maximum efficiency, including reaching the incentives
  • Ensure following a specific appraisal system, to refine the Team's performances
  • Design with the HR department a development plan for each of your employees
  • Follow the Manager's roadmap
  • Be involved in the recruitment process.
  • Ensure the staff is given appropriate and constant feedback (one-to-one chat to be carried out)
  • Ensure all the essential training is completed and the new starters with management supervision

Managing Sales and Conversion

  • Delivery of sales targets following the designated budget
  • The system has to be used effectively by the team to monitor all the sales
  • Conversion and maximization of the Covers

Financial Management

  • Costs are in line with revenue without compromising the brand.
  • Effective supervision of closing and reporting procedures.
  • Creating and controlling annual budgeting and updating the monthly forecast with the Area Manager
  • Follow-up and management of KPI's
  • Track record of inventory management with Stock Take Online for the food, beverage, and OS&E
  • Knowledge of basic accounting principles and practices to exceed correct food and beverage margins
  • GPs Control costs without compromising standards and guest

Customer Service

  • Manage staff performance by establishing standards and procedure
  • Interact with guests to ensure all inquiries are handled promptly following the company policy
  • Develop a culture of actively seeking feedback from guests regularly
  • Interact with guests and ensure an efficient flow of service, following the Sequence of Service
  • Reply to the online reviews
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