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Open nowFirst seen 3 days ago

Hostess

Domo Ventures W.L.L.511 open roles

Where
Manama, Bahrain
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Your applicationOpen nowHostessDomo Ventures W.L.L. · Manama, Bahrain
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Job Summary:

The Hostess serves as the primary point of contact for guests, ensuring a warm and welcoming atmosphere. This role is essential in creating a positive first impression and contributing to the overall success of the cafe.

Key Responsibilities:

  • Greet guests in a professional and friendly manner, creating a positive first impression.
  • Maintain open and effective communication with guests, addressing their needs and requests promptly.
  • Efficiently manage reservations, ensuring accurate record-keeping and timely confirmations.
  • Collaborate with the management team to maximize table utilization and optimize revenue.
  • Process reservation inquiries, cancellations, amendments, and confirmations with attention to detail.
  • Manage the front desk, answering phone calls, greeting guests, and providing information about the cafe.
  • Ensure that tables are set and prepared prior to guest arrivals, maintaining a well-organized and inviting dining space.
  • Coordinate with cafe staff to ensure timely and effective handling of guest complaints and feedback.
  • Maintain clear and effective communication with all team members, sharing relevant guest information and updates.
  • Collaborate with the management team to identify and address operational challenges.
  • Report any security issues or concerns to the Manager on duty immediately
  • Adhere to the cafe's standards for personal appearance and grooming.
  • Provide a thorough and informative handover during shift changes.

Qualifications and Skills:

  • Previous experience as a Hostess or in a similar customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
  • Strong organizational and time management skills.
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