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Open nowFirst seen 5 days ago

Marketing Manager - Advertising

Domo Ventures W.L.L.511 open roles

Where
Manama, Bahrain
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Your applicationOpen nowMarketing Manager - AdvertisingDomo Ventures W.L.L. · Manama, Bahrain

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Domo Ventures W.L.L.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Job Summary:

Our client a regional branding agency is looking for a Marketing Manager to play a pivotal role in fostering strong client relationships by delivering exceptional after-sales service. This encompasses creating a seamless onboarding experience for new clients, managing project lifecycles, and ensuring successful project completion through close collaboration with internal departments.

Key Accountabilities:

  1. Client Relationship Management: Develop and cultivate strong, long-lasting relationships with clients. Proactively identify client needs and exceed expectations. Act as a trusted advisor, providing ongoing support and guidance throughout the client journey.
  2. Project Management & Delivery: Oversee the entire project lifecycle, ensuring timely and efficient project execution. Facilitate clear communication between clients and internal teams (Studio/New Media/Production). Manage project documentation, including job orders, modifications, references, and client feedback. Monitor project progress, address any roadblocks, and implement corrective actions as needed.
  3. Client Onboarding & Satisfaction: Design and implement a comprehensive onboarding program for new clients. Ensure a smooth and positive client experience from initial contact to project completion. Gather client feedback and implement improvements to enhance client satisfaction.
  4. Quality Assurance & Service Delivery: Implement and maintain a quality management system to ensure consistent service delivery. Oversee the team's performance to uphold high standards of responsiveness and client service. Identify and address client issues promptly, providing exceptional customer-centric support.
  5. Team Leadership & Development: Provide effective leadership and guidance to the client service team. Foster a collaborative and supportive work environment to optimize team performance. Continuously monitor and evaluate the team's performance, identifying opportunities for improvement.

Job Specifications:

  • Bachelor's degree in communications, Marketing, Business, New Media, or Public Relations (preferred).
  • Proven track record in marketing and account management.
  • Fluency in both Arabic and English (mandatory).
  • Experience working in an advertising agency (highly preferred).
  • Strong customer service skills with a proven track record of exceeding client expectations.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • A keen eye for detail and a commitment to quality assurance.
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    The review screen in CV Rocket: how each CV was read, round by round.

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