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Open nowFirst seen 4 days ago

Restaurant Hostess

Domo Ventures W.L.L.511 open roles

Where
Manama, Capital Governorate, Bahrain
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Your applicationOpen nowRestaurant HostessDomo Ventures W.L.L. · Manama, Capital Governorate, Bahrain

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Domo Ventures W.L.L.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Job brief

We are looking for a Hostess to be the first point of contact for the guests.

Responsibilities

  • Greets guests in a courteous and professional manner
  • Communicate with other staff, informing them clients' bookings, needs, requests, allergy and special events
  • Recognise 'Key people', Shareholders, Regulars etc.
  • Respect the restaurant' Reception Sequence of Service
  • Draw up client bookings for tables and ensure that tables are set before clients' arrival, keep the floor plan updated to maximise the bookings
  • Manage the front desk by receiving incoming calls, greeting, and attending to customers always remembering restaurant' standards
  • Inform guests about the availability of tables and direct them to the tables
  • Collaborate with other restaurant staff and the management team to ensure that customer complaints (floor and online once) are properly attended to in a timely manner
  • Check restaurant's emails and respond accordingly, draw the attention of management to certain mails when necessary
  • Control reservations to maximize the number of covers
  • Process all reservation enquiries via telephone, or Sevenrooms booking system and Opentable
  • Confirm all reservations of over 6/8 guests with Manager on duty before accepting reservation.
  • Confirm next day reservations by telephone and proceed to allocate the right tag on the booking system
  • Retrieve information on reservation availability from system
  • Cancel, amend, and confirm existing reservations
  • Your look need to be always impeccable following restaurants standards of the personal appearance
  • Provide a clear handover during shift changes
  • Timely and effective communication of all guest information such as reservations notes, birthdays, allergies, and special comments, to the Manager on duty.
  • Report all security issues to Manager on duty

Requirements and skills

  • Previous work experience as a Hostess
  • Excellent communication skills
  • Must be able to work a variety of shifts including holidays, weekends, evenings, etc.
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  1. A CV for this posting

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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